Skip to content
UdemyProject ManagementPaid courseIntermediate levelCertificate

Jira Advanced 2026 | Master Jira Administration & JQL (Udemy.com)

Master Jira Administration, JQL, Workflows, Permissions, Automation, and Advanced Jira Cloud Configuration

Created by: Masha Ostroumova

Last updated September 2026

icon
What you will learn

  • Master Jira administration: user management, permissions, roles, and project settings for enterprise-level Jira instances
  • Write advanced JQL (Jira Query Language) queries to search, filter, and automate tasks like a Jira power user
  • Design and implement custom Jira workflows, automation rules, and advanced configurations for real-world scenarios
  • Understand Jira permissions, security schemes, and role management to control access and maintain data security
  • Troubleshoot common Jira issues, optimize performance, and learn life hacks to save hours of administrative work
  • Configure custom fields, screens, and issue types to match your organization's unique project management needs
  • Navigate and evaluate Jira plugins, add-ons, and third-party integrations to extend Jira functionality
  • Set up and manage multiple Jira projects with different workflows, permissions, and configurations

How it compares

Against the other 243 rated Udemy courses in Project Management on CourseDuck:

  • Rating4.4 out of 5higher than 26% of them
  • Reviews4,339#38 of 244 by number of reviews
  • Length6.9 hourslonger than 72% of them
  • Last updatedSeptember 2026more recently than 93% of them

icon
Course Description

Most companies don't have a Jira problem, they have a Jira administration problem.

The difference between a frustrating Jira instance and one that teams genuinely enjoy using almost always comes down to how it's designed and maintained. In this course, you'll learn how experienced Jira administrators build scalable, efficient, and user-friendly Jira environments that support the business instead of slowing it down.


Become the Jira Administrator Everyone Wants on Their Team

Jira is one of the most powerful project management platforms available today, but only when it's configured correctly.

Poor workflows, confusing permissions, messy projects, and inefficient processes can quickly turn Jira into a tool that everyone complains about. A well-designed Jira instance, on the other hand, can dramatically improve productivity, transparency, and collaboration across an organization.

This course teaches you how to build exactly that.

Completely updated for 2026, this course reflects the latest Jira Cloud interface and current administration best practices while focusing on the concepts that remain valuable even as Jira continues to evolve.

Whether you're preparing for a Jira Administrator role, managing Jira for your team, or simply want to understand how Jira works behind the scenes, this course will help you develop practical, real-world administration skills.


What You'll Learn

By the end of this course you'll be able to:

- Configure Jira projects from an administrator's perspective

- Design scalable workflows for real teams

- Manage users, groups, roles and permission schemes

- Configure issue types, screens, fields and field configurations

- Master advanced JQL for reporting, dashboards and administration

- Build powerful Jira Automation rules

- Configure notifications, security and project settings

- Understand timelines, reports and planning tools

- Work confidently with workflows, validators, conditions and post functions

- Explore Marketplace apps and integrations

- Troubleshoot common Jira administration problems

- Apply Jira administration best practices used in large organizations


Why This Course Is Different

This isn't a collection of isolated Jira features.

Instead, you'll learn how experienced Jira administrators actually think when designing and maintaining Jira for growing organizations.

Throughout the course you'll build a complete Jira environment step by step, learning not only how to configure Jira, but also why certain approaches work better than others.

You'll also learn how to keep Jira simple, scalable, and easy for teams to use, avoiding many of the mistakes that make Jira difficult to maintain over time.


Learn From Real Enterprise Experience

I'm Masha Ostroumova, Enterprise Agile Coach and Jira expert.

I've spent over 10 years working with Jira, including 4 years as a Jira Super Admin supporting one of the largest Jira instances in the world.

During my career I've helped organizations improve their Agile ways of working, design scalable Jira environments, and train thousands of professionals worldwide.

Today more than 24,000 students have already joined this course.

Everything you'll learn comes from real projects, not theoretical examples.


Hands-On From Start to Finish

This course is designed to be practical.

You'll set up your own Jira Cloud environment and follow along with every lesson while building and configuring Jira yourself.

Rather than memorizing menus, you'll understand how Jira administration works and gain the confidence to solve real-world problems independently.


Updated for 2026

This course has been fully re-recorded and updated in 2026 to match the latest Jira Cloud experience.

While Atlassian continuously changes the interface, this course focuses on the administration concepts, design principles, and best practices that remain valuable regardless of future UI updates.

icon
Udemy Discount

The discount is applied through our link. Open the course from here and Udemy's current promotional price is applied at checkout on most courses, no code to type.

Some courses are excluded from Udemy's promotions. If the price does not drop, clear your browser cookies and use the button again.

icon
Instructor Details

Masha Ostroumova

Having nearly 10 years of experience as Agile practitioner, Product Owner and Agile coach, I have worked with hundreds of teams to help them become more customer-centric, efficient and outcome-driven.

I used to work for NTT Communications, Rakuten, Indeed and most recently - for McKinsey & Company Japan, driving large scale Agile transformations across multiple industries and locations as an Enterprise Agile Coach. Now I have my own coaching and consulting business, Agile Apothecary (see "website")

I am passionate about teaching and coaching - nothing can be compared with the joy of helping someone to understand a new concept or to improve the way they are doing something.

I live and work in Tokyo, Japan and do a lot of snowboarding and scuba diving in my free time.

icon
More courses by Masha Ostroumova

$10.99

$59.99

$11.99

$10.99

$12.99

$12.99

icon
More Project Management courses

$39.99

$159.99

$11.99

$12.99

$19.99

$17.99

icon
Reviews

4.4

4,339 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By suchitra Desai on 12/7/2025

Wonderful course, explained really well. Some of the terms are changed in Jira past Q3 2025 like Projects became Spaces and Issues became Work items, so when you are taking this course make sure to understand navigation and try to recreate flows for each section.

By Jayesh Lakhtariya on 11/5/2025

The course provides clear, step-by-step explanations that make it easy to understand each concept. It also covers all the relevant topics that are highly useful when working on real projects. Overall, it’s a very practical and well-structured learning experience.

By Paula Cardone on 11/14/2024

I really enjoyed Masha's explanations! She is really clear. The only thing that could be improved is that the videos are a bit old, and some things changed from 2022. For example, in video 12, workflow is not an option any more in Project Settings; or in video 16, "advanced issue search" is not there; also the Roadmaps mentioned in video 28 I couldn't find in the latest Jira Cloud instance (November 2024).

By Maria Francisca Zepeda Franco on 10/14/2024

explica muy bien, me hubiese gustado ver mas maneras de configurar una post-condition en un issue al momento de clonarla (ya que no siempre se clona una issue desde una que posee el mismo origen, pero no de una distinta, por ejemplo de una history generar un error). Pero en general, es buena profesora, me ha servido bastante

By Anonymized User on 11/21/2023

Les notions sont excellentes et suffisament avancées. Par contre, l'éxecution de l'instructeur laisse a désirée. Programme conçu en 2022 et mentionne des bugs liés a la version au moment de l'enregistrement. Après 18 mois, ces chapitres auraient du être révisés et mis a jour depuis la résolution de ceux-ci.

By Anonymized User on 6/26/2023

It's a super useful training to understand most of all Jira Functionalities that an Administrator should be aware of. In my case I work with Jira on a daily basis and course has guided me to improve my team way of working with the tool. Highly recommended!!

By Hector Raky Sandoval Mier on 4/10/2023

Actually, I am using Jira Service Management but the course contents help me a lot. In particular I liked the Case Study since it put into practice all the concepts. I hope the instructor will update the course and maybe add one for Jira Service Management. Thank you.

By Mitzi Stolarski on 4/8/2023

I am currently using an older version of a Server instance of Jira. I have had to write very "creative" JQL time related filters in order to build reports. I love that new operators have been added in this latest version that will make report building and data analysis so much easier. So far this course has exceeded my expectations!

By Chris Long on 2/3/2023

Ich bin bisher sehr zufrieden. Die Herangehensweise ist logisch und die Aussprache des Tutors ist auch als nicht Nativ Speaker sehr gut zu verstehen. Lediglich das Microphone hat eine schlechte Aufnahmequalität aber darüber kann man hinwegsehen.

By Kathryn Murphy on 5/9/2022

This was an excellent course to increase my knowledge and confidence with Jira Administration. I learned some new tricks and some workarounds for Jira limitations (such as how to reference multiple related epics and treat the group as an initiative). The explanations were clear, the content was comprehensive and the instructor answered my question in the Q&A promptly. Finally the content is very current and consistent with current capabilities!

Showing all 10 reviews on CourseDuck

Read all 4,339 reviews on Udemy

icon
Quality Score

No CourseDuck member has rated this course yet. Taken it? Give each part a thumbs up or down.

Content Quality
/
Video Quality
/
Qualified Instructor
/
Course Pace
/
Course Depth & Coverage
/

Overall Score : 88 / 100