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Manage and Control Quality (PMI - PMP) (Udemy.com)

Project Management Professional Certification Program (PMI-PMP)

Created by: Sorin Dumitrascu

Last updated November 2025

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What you will learn

  • Identify the inputs to the Manage Quality process
  • Recognize examples of activities that are conducted in an effective quality audit
  • Sequence the steps of a root cause analysis
  • Identify the outputs of the Manage Quality process
  • Identify inputs to the Control Quality process
  • Recognize the tools and techniques you can use to control quality
  • Sequence the steps in creating a Pareto diagram
  • Identify outputs of the Control Quality process
  • Use a control chart to determine when a process is out of control
  • Recognize the characteristics of quality management
  • Recognize the characteristics of quality control
  • Recognize the relationship and distinction between quality management and quality control
  • Demonstrate your understanding of the Manage Quality and Control Quality processes

How it compares

Against the other 243 rated Udemy courses in Project Management on CourseDuck:

  • Rating4.5 out of 5higher than 44% of them
  • Reviews156#205 of 244 by number of reviews
  • Length2.7 hoursshorter than 62% of them
  • Last updatedNovember 2025earlier than 49% of them

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Course Description

The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP).

A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements.

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.

1. Inputs to Manage Quality
2. Quality Audits
3. Process Analysis and Root Cause Analysis
4. Outputs of Manage Quality
5. Inputs to Control Quality
6. Techniques to Control Quality
7. Representing Data for Quality Control
8. Outputs of Control Quality
9. Determining When a Process Is Out of Control
10. Quality Management Characteristics
11. Quality Control Characteristics
12. The Quality Management/Quality Control Relationship
13. Exercise: Quality Management and Quality Control

Beyond processes, quality management significantly influences the final product or service of a project. This course delves into the importance of quality standards, explaining how to set them, measure performance against them, and implement any necessary corrective actions to maintain customer satisfaction. By taking this course, you'll be better prepared to prevent quality issues and confidently deliver projects that meet or even exceed expectations.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

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Instructor Details

Sorin Dumitrascu

I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.

I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.

I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.

My courses are built for busy professionals:

- Courses that prepare you for PMI and HR certification exams, plus Six Sigma

- Real case studies from the public sector and from companies

- Templates, checklists and practice resources you can use right away

- Clear, step-by-step lessons with practical assignments

Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).

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Reviews

4.5

156 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Nemesio D. Hernandez on 4/30/2024

It's getting exciting. Working in logistics now I understand more.

By Daren Josephs on 8/7/2022

This course is perfect for those who want to become a quality manager and control the quality of their projects. I loved this course because it provided me with a lot of knowledge and tips on how to become a quality manager. I was able to create quality control plans and use the PMBOK guide as a reference. I hope to use all of the knowledge that I learned in this course to become a quality manager and get the opportunity to control the quality of my projects.

By Chloe Levitt on 7/27/2022

If you're looking to get certified in Project Management, then this is the course for you! It provides a comprehensive overview of the concepts and techniques you need to know in order to pass the PMP exam. The instructor, Sorin Dumitrascu, is knowledgeable and experienced, and he makes sure that all the important material is covered. The course is well-organized and easy to follow, and it includes plenty of practice questions to help you prepare for the exam.

By Bridgette Raines on 7/12/2022

I have been doing project management for a while now, but I knew I needed to get formal training to get certified because I don't want my lack of formal training to be a liability for my employer. I looked into this course, and it was the perfect way for me to get the training I needed in a way that worked with my schedule. I really liked that it was a course specifically designed for PMI and PMP, so all of the exam material was covered. I highly recommend this course to anyone who needs project management training.

By Silvia Hodges on 7/5/2022

I've been looking for a way to finally earn my PMP certification, and this is the perfect course for it! The course is very easy to follow and understand, and I've only been working on it for a few hours a day. The instructor is very knowledgeable and lays out the course material in a way that makes it easy to understand. I love that the course is so affordable and that I can take it from anywhere. I highly recommend this course to anyone looking to earn their PMP certification.

By Anna Lewis on 6/30/2022

I was interested in this course because I was looking to advance my career in Project Management. The instructor does an excellent job of explaining the material through lectures and applying it through the exercises. I have seen a few other courses on Udemy and this is by far the best. This course focuses on the Quality Management System which is very important in Project Management. I would recommend this course to anyone looking to advance in their career in Project Management.

By Maya Blanchard on 6/22/2022

If you're looking for an in-depth, yet concise course on quality management, then look no further. This course, taught by Sorin Dumitrascu, is perfect for those looking to pass the PMI-PMP exam. The lessons are well-organized and easy to follow; and you'll be able to put all that you learn into practice with the help of accompanying exercises. I would highly recommend this course to anyone looking to improve their quality management skills.

By Morgan Campbell on 6/7/2022

I took the Manage and Control Quality (PMI-PMP) course by Sorin Dumitrascu on Udemy and it was excellent! The instructor was very knowledgeable and passionate about the subject matter. The course content was well organized and easy to follow. The exercises were helpful in reinforcing the concepts covered in the lectures. I would highly recommend this course to anyone looking to gain a better understanding of quality management principles and practices.

By Demetrio Faraldo on 3/7/2022

The course was both informative and entertaining. I can't wait to put what we learned into practice! I've always enjoyed learning new things, but this class has really increased my passion for it now--the content of the lectures were great as well their instructor's style-he made them fun while still being educational (I don’t know if you'll remember us discussing how important personality fit is in hiring? It applies here). And then when he started talking about all those fascinating tools...

By Pia Hackshaw on 11/9/2020

I didn't get very far because it was very difficult to tease out useful information. The kind of lecture where they say a lot but don't really tell you anything....there may be some useful info in here for absolute beginners but I couldn't even take notes from this. It was as if someone just started reading from a book without any distinct use of sentences and the slide were the same. If I paid for this, I'd want a refund

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Overall Score : 90 / 100