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Management Masterclass: Tactical Skills for New Managers (Udemy.com)

Master Real World Management Skills -- Practical Exercises to Help You Tackle the 7 Challenges that Every Manager Faces

Created by: Frank Visciano

Last updated April 2024

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What you will learn

  • Be prepared to confront the most frequent (and challenging!) management moments that every leader encounters.
  • Build and grow high-performing teams that are agile, learning machines -- constantly experimenting, learning, iterating, and improving.
  • Balance the competing demands of management and execution, and master the awkward art of delegation.
  • Spot common performance patterns and tailor your management approach to different types of performers, from top talent to struggling misfits.
  • Avoid the Top 10 Feedback Fails, giving constructive, actionable feedback in difficult situations in order to help your team grow and improve.
  • Set concrete, actionable goals for your team, employees, and cross-functional initiatives.
  • Establish a foundation of trust that you can leverage to manage across teams effectively and painlessly.
  • Create an interview process that helps you hire the best talent.

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews2,526#83 of 231 by number of reviews
  • Length2.6 hourslonger than 60% of them
  • Last updatedApril 2024earlier than 70% of them

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Course Description

When I first became a new manager many years ago, I was thrilled.  But fairly quickly, my excitement and pride gave way to new anxieties -- I was underprepared, overwhelmed, and felt like an imposter.  Unfortunately, I now realize that I wasn't alone.  Most new managers are not equipped to tackle the challenges they will face shifting into their new management roles.  This course aims to fix that.

After managing teams ranging from sales to marketing to operations over the last several years, I am finally making the practical management course that I wish I'd been given on day one.  I have surveyed hundreds of new managers and recent graduates from the Stanford MBA program, and I've identified 7 New Manager Moments that each and every new manager encounters over their careers, but is almost never ready to handle. 

Through practical exercises, tactical tips, community interaction, and lectures based on real world management war stories, you'll become a successful manager by learning from my own personal mistakes.  The course includes a 30 day no questions asked money back guarantee, access to the instructor for Q&A, networking with a global community of new managers, and lifetime access with new content added periodically.

This course will cover:

  • Hiring 101 (including creating the perfect interview process)

  • Firing 101 (tactical tips to prepare yourself for the most high stakes conversation that a manager will confront)

  • Adapting your leadership style to different types of performers (top performers, cultural misfits, and everything in between)

  • Frameworks and approaches for giving feedback and handling difficult conversations

  • Managing without authority, including across teams

  • Setting goals that fit your team's needs

  • Delegation, and juggling the competing demands of management and execution

This course is not a high-level course on management philosophy.  It is a course for new managers, by a new(ish) manager.  It is a practical handbook on how to go from a new manager to someone that is able to adapt to any situation, but ready to confront the most common challenges you'll no doubt face.  

After taking this course, you'll face the road ahead as a manager with confidence and a tactical tool kit that can serve as a reference manual for anything that comes ahead.

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Instructor Details

Frank Visciano

I am a new(ish) manager, and someone that prides myself on making loads of mistakes and learning from each and every one.  I'm formerly the COO at Udemy, where I've managed global teams ranging from sales to operations to marketing to international for nearly 7 years.  Prior to Udemy, I've been a cleantech entrepreneur, a Stanford MBA, and a bond trader at Goldman Sachs.  I surround myself with brilliant people, enjoy every moment learning from them, and seek opportunities to share what I learn with my team and others that I have a chance to work with.

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Reviews

4.4

2,526 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Kassidy Camargo on 7/28/2025

Honestly this was one of the more insightful courses on the topic of Culture and Competence that I have taken and I was able to easily map my team and develop some direction to get them where they need to be. I also found the portion on firing to be very helpful. I by nature wear my heart on my sleeve so that's something as a manager I dread. A lot of positive takeaways for sure.

By Lauren Stanton on 10/11/2024

As someone who is career pathing towards leadership I found this lecture very insightly and comprehensive. It was easily digestible and I was able to let it play in the background while I did my documentation work. It was broken down in logical segments.

By Elena Afanasieva on 4/11/2023

The speaker spoke too fast... I could hardly follow him and process the information... his vocabulary was also very complicated. Looks like I have to listen to the course for another 2-3 times to be able to learn everything.

By Murka Games LTD on 12/26/2022

After completing the course, I have positive impressions. I liked that the lecturer gave many life examples, so the information provided is not dry and all the tricks and tips can be easily put into practice. As a new team leader, I heard useful recommendations on delegation, setting goals for the team, providing feedback, and the section about firing was filled with good advice.

By İbrahi̇m Görmez on 10/20/2022

Thank you for your course. I hope, if you share a new course, I'd like to habe more roleplaying videos with your partner instead of more speech individual. King regards

By Anonymized User on 4/6/2022

Loved the disclaimer at the beginning to listen audio-only and/or at higher speeds. That said, only additional request I'd make is that several of the lectures included what could be translated into quick leave-behind/bulleted reference sheets that would be handy supplements. That way, the audio-only listeners can have handy reference docs to access later. Thanks!

By Neill Barnard on 11/22/2020

I am enjoying the introduction so far, as someone aiming to become a manager, this will help me prepare for when the day comes

By Day Yin on 11/15/2020

Good. Course section well and it explained the do and don't.

By Douglas R. Gonzalez on 10/26/2020

Well, doing this training will be good working experience.

By Simeon P. Vinas Juan on 10/16/2020

very useful in our daily works

By Dorian Sobetsky on 10/2/2020

like how personable the speaker is

By Robert Ahlers on 9/9/2020

Very practical and useful information. I really enjoyed the class and will use the tips offered to become a more successful manager. Thanks!

Showing 12 of 122 reviews

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Overall Score : 88 / 100