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Master Practitioner in Emotional Intelligence (CERTIFIED) (Udemy.com)

Unlocking Your Full Potential: Mastering Emotional Intelligence | Enhancing Self-Awareness | Certification Programme

Created by: Robin Hills

Last updated September 2026

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What you will learn

  • Determine how you can work with emotional intelligence to improve results and quality
  • Develop ways that you can build your interpersonal skills and enhance your relationships
  • Recognise ways that you can perform within the emotional climate of your work environment
  • Identify habitual emotional patterns and thought patterns that influence interactions
  • Assess the drive and motivation of others to influence and persuade with success
  • Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience
  • Evaluate your leadership skills and apply them to your career progression and the career progression of others
  • Gain recognised accreditation from The Institute of Leadership enabling you to use the post-nominals MIoL after your name

How it compares

Against the other 1,107 rated Udemy courses in Personal Development on CourseDuck:

  • Rating4.2 out of 5higher than 5% of them
  • Reviews264#588 of 1,108 by number of reviews
  • Length12.4 hourslonger than 94% of them
  • Last updatedSeptember 2026more recently than 96% of them

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Course Description

Develop emotional intelligence in yourself and others using advanced techniques of awareness and action through individually tailored communication and authentic leadership.


Leadership competencies essential to effective performance are related to emotional intelligence - a key skill to meet the business challenges of today and for the 2020's. Leaders high in emotional intelligence are more effective at building and maintaining relationships and managing conflict.

People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and helps them to further their careers. There are measurable improvements in decision making, influence and quality of life, and in creating value through people for people.

The Master Practitioner in Emotional Intelligence programme is a course for you if you are confident in working with your emotional intelligence at all levels in an organisation - even with people who you perceive as being more senior to you.

The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.

The Master Practitioner in Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.

Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.

This Master Practitioner in Emotional Intelligence course is FULLY ACCREDITED with The Institute of Leadership. 

The Master Practitioner in Emotional Intelligence course delves into detail about

  • Emotional and Social Intelligence and leadership

  • Communication and human factors

  • Managing stress and developing stress tolerance; self and others

  • The influence of emotion in decision making

  • Using assertion to build collaboration and manage conflict

  • Ethics and social corporate responsibility

Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.

Your emotional intelligence skills and techniques can be applied in business, sports, education, coaching, therapy, or just your own personal development.

The Master Practitioner in Emotional Intelligence course will give you deep insights but, as you know, developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!!

Throughout this emotional intelligence course you will be guided through the competencies of emotional intelligence along with activities, exercises, quizzes and worksheets that will help you to understand where you are now and how to improve.  Your knowledge and understanding is easily transferable to help you work with others with the aim of improving their emotional intelligence.

The Master Practitioner in Emotional Intelligence course contains full course notes and several practical activities to put into practice and apply your learning.

These practical activities are completed as a part of the course. They are designed to help you to investigate how you view your emotional intelligence and how others view your emotional intelligence.

They can be used when working with individuals and teams to support their understanding and development of emotional intelligence.

The activities involve some engagement and interaction with other people and some reflection. They will help to guide you on what you need to change and how you need to change as well as how you can work with others to affect change.

A Master Practitioner in Emotional Intelligence will be rewarded for the extra study time and practical time spent applying the skills with others by developing a deep understanding of the subject, techniques and how the different practices interact with each other to produce their results.

Completing this course, you will be able to:

  • Determine how you can work with emotional intelligence to improve results and quality

  • Develop ways that you can build your interpersonal skills and enhance your relationships

  • Recognise ways that you can perform within the emotional climate of your work environment

  • Identify habitual emotional patterns and thought patterns that influence interactions

  • Assess the drive and motivation of others to influence and persuade with success

  • Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience

  • Evaluate your leadership skills and apply them to your career progression and the career progression of others

  • Gain recognised accreditation from The Institute of Leadership enabling you to use the post-nominals MIoL after your name.


** This Master Practitioner in Emotional Intelligence course is FULLY ACCREDITED with The Institute of Leadership. 

Since 1947, The Institute of Leadership has carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership.  They use their expertise to continually raise standards and to help others develop and grow.

The Institute of Leadership recognises high quality, bespoke leadership and management training that will enhance your career.  Courses are accredited that meet their high standards for quality learning and are contemporary, engaging and focus on improving practice.

The Institute of Leadership sets out best practice in management and leadership and is internationally recognised for their expertise in supporting leadership growth and development with the latest thinking and resources.

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Instructor Details

Robin Hills

Hi.  I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. 

My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.

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Reviews

4.2

264 ratings on Udemy

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By Shivam kashyap on 11/24/2025

I believe the intonation part can play a huge role. How enthusiastic and motivated you sound during the lecture really decides how long one can remain attuned to it. Or maybe, i am not very used to taking lectures this way. Thanks.

By Mauricio Geraud Mercado on 3/29/2025

There are many lessons in here that are outdated and considered disability discriminatory, specifically towards Neurodivergence (Autism). I'd loved to see less ableist language in this type of courses, and help everyone be more Neurodivergent- inclusive. Other than that, I did enjoy the course.

By Udemy User on 3/21/2025

Monotonous tone - slides are too visual with very little content

By Suraj Oliver on 8/26/2024

I really like the way Robin expains this course. I run it at a speed of 1.5 or 1.75 and find it good to absorb the material. Also all the content is explained in a very objective and academic manner instead of external motivation.

By Abigail Spahr on 7/15/2024

I wish it had delved a bit more thoroughly into EI in regards to working with others rather than so much about understanding your own EI. But other than that, it was good.

By Alycia Cummings on 2/7/2024

It is truly amazing, the power of our mind. This is a wonderful course for anyone wanting better relationships and interactions in general. I learned a lot about myself and the people around me as a result of putting what I learned into practice.

By Dr. Stefaan Six on 12/30/2023

Very interesting course - clearly explains the mechanisms involved in emotional intelligence and what you can do to modify that. Up to date and well written supplementary materials.

By Rouven Lopez on 2/14/2023

It is an enriching and retro learning as I being reading extensively on Emotional Intelligence and Physcoanalysis couple with Motivational Stimulants - This course structure notes are compiled in easy reading and cruising manner as it gives an exilir and a refresher knowledge on the meticulously topics by the Course Leader

By Signe Jungløw Christensen on 1/24/2023

Very clear, great structure, user-friendly process with no time wasted, packed with relevant material, and very insightful and credible content. I have learned so much about a topic I felt fairly knowledgeable in to begin with. Would highly recommend!

By Darren Kirby on 12/2/2022

Great insights in to how we operate as humans and will be so valuable for building better relastionships inside and outside of the work place

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Overall Score : 84 / 100