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Planning Quality Management (PMI - PMP) (Udemy.com)

Project Management Professional Certification Program (PMI-PMP)

4.5
105 reviews

Created by: Sorin Dumitrascu

Last updated November 2025

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What you will learn

  • Recognize aspects of managing project quality
  • Match quality management concepts with examples
  • Recognize the relationship between the three Project Quality Management processes
  • Identify inputs of the Plan Quality Management process
  • Recognize the tools and techniques you can use to plan project quality management
  • Categorize examples of costs of quality
  • Describe how to perform a cost-benefit analysis
  • Identify the outputs of the Plan Quality Management process
  • Identify elements to include in a quality management plan
  • Demonstrate your understanding of the Plan Quality Management process

How it compares

Against the other 243 rated Udemy courses in Project Management on CourseDuck:

  • Rating4.5 out of 5higher than 44% of them
  • Reviews105#232 of 244 by number of reviews
  • Length2.3 hoursshorter than 70% of them
  • Last updatedNovember 2025earlier than 49% of them

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Course Description

The Planning Quality Management (PMI - PMP) is course 14 of 28 of the Project Management Professional Certification Program (PMI-PMP).

In today's competitive world, customer satisfaction is paramount. It's so important that meeting customer expectations is how we define quality. So the quality of a product isn't about being 100% defect free or whether you think it's perfect.

It's about whether the customer will be happy with it as it is. In this course, you'll learn about the project quality management knowledge area and the plan quality management process.

1. Quality Management Overview
2. Quality, Grade, Precision, and Accuracy
3. The Project Quality Management Processes
4. Inputs of Plan Quality Management
5. Plan Quality Management Tools and Techniques
6. Cost of Quality
7. Cost-Benefit Analysis
8. Outputs of Plan Quality Management
9. The Quality Management Plan
10. Exercise: Planning Quality Management

Quality management isn't just about standards and audits; it's about aligning your project's deliverables with the needs and desires of the customer. In the Plan Quality Management process, you'll identify these key expectations, develop strategies to meet or exceed them, and design ways to measure your success throughout the project. This ensures that the final product or service truly delivers the value your customer is seeking.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Read More Beginner Beginner Level product length iconTime: 2.3h

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Instructor Details

Sorin Dumitrascu

I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.

I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.

I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.

My courses are built for busy professionals:

- Courses that prepare you for PMI and HR certification exams, plus Six Sigma

- Real case studies from the public sector and from companies

- Templates, checklists and practice resources you can use right away

- Clear, step-by-step lessons with practical assignments

Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).

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Reviews

4.5

105 ratings on Udemy

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By Peter Nagy on 5/14/2023

Creator knowledge is great, some bits and pieces could be done with the presentation, but overall things are good. Worth the purchase.

By Yacobina-Laure MBANGA on 9/1/2021

Pour l'instant ça correspond à mes attentes en terme de scope et de facilité à suivre.

By Elena Mauresmo on 11/2/2020

Overall, it is informative and efficiently presented. The effectiveness of business canvas model is well explained. And example cases are really useful. Many reference links are given too.

By Hugh Dowson on 10/16/2020

Very good course! A lot of useful information and very well structured. Case studies are really really good and useful. This is the best course I've ever taken on Udemy so far and definitely worth the money.

By Sofia Rossi on 10/14/2020

As i am working in customer service executive as this is very useful training session. Sorin explained each and every points which is very useful to who are working or trying to get job in project management.

By Sigrid. Elba on 10/2/2020

Very comprehensive overall. Can be a bit difficult to follow due to the speed the course progresses through all the content, but other than that, I cannot ask for more. Definitely going to check out the full course.

By Green Maxim on 10/1/2020

I love this course! It was fun, easy to understand, and thoroughly explained without overwhelming amounts of information! I will definitely be taking more courses from the instructor!

By Vincent Legrand on 6/22/2020

Comprehensive, very detailed and easy to understand course material. I like the simplicity of the message, cons and pros analysis for each slide with step by step explanation. It's highly impactful and concise.

By Mannad Mazen Abdulla Fadhil on 6/20/2020

The lecturer always reading not engaging us with the words for better understanding

By Shameeg Dollie on 6/17/2020

Good informative lectures

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Read all 105 reviews on Udemy

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Overall Score : 90 / 100

Planning Quality Management (PMI - PMP)
Visit course on Udemy Write a review
  • Video Duration: icon 2.3h
  • Price: $59.99
  • Provider: icon Udemy
  • Updated: icon November 2025
  • Level: Beginner Beginner
  • Language: icon English
  • Certificate: icon Yes
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