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Professional Email Writing in English: Complete Training (Udemy.com)

Learn Email Etiquette and Write Business Emails That Are Clear, Effective and Error-Free

Created by: Ivan Lourenço Gomes

Last updated May 2024

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What you will learn

  • Learn Business Email Etiquette and Best Practices
  • Write Emails That Are Clear, Effective and Error-free
  • Achieve a Writing Style That is Kind and Professional While Still Being Firm and Effective
  • Communicate More Efficiently and Avoid Back and Forth Emails
  • Improve Your Team's Communication and Efficiency
  • Organize Your Inbox for Higher Productivity
  • Schedule Conference Calls Without any Friction
  • Practice Different Types of Emails for Real-life Situations
  • Write Emails that Encourages People to Cooperate With You and Get More Results From Your Emails

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Course Description

Why is it important to master business email communication?


Email writing is an essential skill for any business career. The average office worker sends and receives around 90 emails daily.

If you work for an organization, achieving better professional email communication will make you a strong member of your team and help you get more results.

As a business, if you have 1,000 employees you will send and receive 90,000 emails in a single day. Therefore, making sure all your staff is trained to communicate effectively through email can improve business efficiency and save a huge amount of time and money.


These are just a few examples of things that are communicated daily through email between companies all over the world:

  • Corporate Knowledge

  • Planning and Decision Making

  • Reporting

  • Day-to-day Exchange of Information and Documents

  • Support

  • Scheduling Calls

  • Meetings notes

  • Internal Communication

  • Communicating Rules & Guidelines

  • Announcements

  • Inquiries

  • Personal and Corporate Presentations

  • Sales & Prospecting

In this course, you will learn how to write effective emails on any of the above topics.


How is the course structured to help students learn how to write better professional emails in a short period of time?


Our method is simple, yet highly effective!

First, we lay out all the elements of a professional email:

  1. The Recipient Fields

  2. The Subject Line

  3. The Salutation

  4. The Opening Sentences

  5. The Body Text

  6. The Closing Statements

  7. The Professional Signature

  8. The Attachments

While we cover each of these elements in detail, we write different types of emails so students really learn how to use them in real-life examples, not just in theory.


Then, we have more in-depth lessons to help students perfect the most important part of the email: the body text.

In this section we cover topics like:

  • Email Formatting

  • Write Short and Concise Sentences and Paragraphs

  • Express Ideas in a Logical Flow

  • Don't Miss Out on Relevant Information

  • Have the 5 W's Clear (Who, What, When, Why, Where)

  • Use of Bullet Points and Lists For Better Structuring Information


To finalize this section, we summarize all the above topics in one single guide: The Business Email Best Practices Checklist!

This is an interactive sheet that students can use to easily and quickly apply all the best practices to any new email.


And there is more!

Most courses about professional email writing stop here, but we go further! We provide students with a technical section, where they will learn to:

  • Organize the Email Box for Higher Productivity

  • Setup a Professional Email Signature

  • Activate Out-of-office Responders

  • How to Schedule Conference Calls and Send Calendar Invitations

  • How to Use the Search Tools

* The above topics are shown using Google's Gmail Client.


About the Instructor

This course is ministered by Ivan Loureço Gomes, a top-rated Udemy instructor, famous for his easy-to-follow and hands-on teaching style. Ivan has more than 15 years of experience working for multinational companies and has sent tens of thousands of emails in his career.


Enroll now and make the best investment of your time and money!

In just a few hours you can master valuable skills that you will use for the rest of your life and will help you succeed in your career! Enroll now and learn how to write effective professional emails today!

This course offers Lifetime Access, a Certificate of Completion and a 30-Day Money Back Guarantee!


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Instructor Details

Ivan Lourenço Gomes

Ivan is a leading tech educator on Udemy.

With 30+ courses under his belt and a community of over 500,000 students worldwide, Ivan's here to guide you through the tech and business skills you need today.

With a solid experience of 18 years in various business and technology sectors, Ivan has dedicated himself since 2016 to transforming his expertise into accessible learning paths for a global audience.

Renowned for a dynamic teaching style that mixes project-based learning with incremental challenges, his courses are the right fit for you, whether you're just starting your learning journey or looking to deepen existing skills.

His courses cover essential foundations and cutting-edge trends in technology and business communication:

• Web Development Essentials: Dive into the world of web development with courses on HTML/CSS and Javascript, and master the art of creating engaging, responsive websites.

• Advanced Frontend Frameworks: Elevate your web projects with Vue JS, React JS & TypeScript, focusing on building dynamic, user-centric applications.

• Software Best Practices: Gain proficiency in Git for version control, ensuring your projects are managed with industry-standard efficiency.

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Reviews

4.6

3,163 ratings on Udemy

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By Lakshmi Sindu B T on 1/12/2026

My experience with the course era course on professional email writing was very good. it was a good match for me because it helped me improve my email writing skills and communicate more professionally and confidently.

By SIDDHI BHANGALE on 11/12/2025

It was very useful....as beginner it was very helpful...easy to understand and learn how to write formal letter perfectly and grammatically correct and to the point....i enjoyed learning !!!

By Varsha H N on 10/8/2025

I learnt how to write professional emails effectively in English. The session helped me understand the importance of clear communication, correct grammar, and a polite tone when writing emails for academic or workplace purposes. I learnt the format of a professional email, which includes — Subject line, Salutation (Dear Sir/Ma’am), Introduction, Body, Closing (Thank you/Regards), and Signature. We also discussed different types of emails such as formal requests, inquiries, applications, and follow-ups. The class emphasized avoiding slang, keeping messages short, and using respectful language. From this session, I understood how professional emails reflect one’s attitude, confidence, and professionalism. It improved my writing skills and made me more confident to communicate in formal situations.

By Benoit Kuriakose on 8/21/2025

Love this course, the instructor taught well, was kind and the whole course was interesting. BInged it in one day and motivated me to clean my 2k unread mailbox

By Priyanka Punj on 1/29/2024

1.Write Emails That Are Clear, Effective and Error-free 2.Achieve a Writing Style That is Kind and Professional While Still Being Firm and Effective 3.Communicate More Efficiently and Avoid Back and Forth Emails Improve Your Team's Communication and Efficiency 4.Organize Your Inbox for Higher Productivity 5.Schedule Conference Calls Without any Friction Practice Different Types of Emails for Real-life Situations

By Anonymized User on 10/19/2023

All that I have learned will be of great benefit to be used in my workplace as they are very important in drafting mails in a short and relevant method which is easy to use.

By Anonymized User on 8/18/2023

This is a great introductory course for anyone who has not used functions in email, and for anyone who needs to improve their professional email writing skills.

By Anonymized User on 7/24/2023

This training helps us to write e mails in a correct flow and teaches how to start a mail with good sentences and how to end it in a same way and many more.

By Anonymized User on 11/18/2022

I really enjoyed this course with and tones of good advice and practical exercises, which I really completed. Some glitches out there. Video on Good Company News did not pop-up and instead I had a repetition of the Sales Emails Video. Check this point at Udemy customer service. By the way, I am an experienced salesperson and the rule number one in sales is...to pick up the phone and call the prospect for a telephone presentation or physical appointment or request of time for another day. Emails in a sales environment can, in my opinion, be effective in these situations: 1- As a Follow-Up on the telephone discussion, with the relevant pdfs and materials. This is a support-email and will never sell for you. 2- If the company's "gate keeper asks" you to send the email because they don't accept cold calls. In this case, the email show in the video is very relevant. Perhaps you can specify this aspect in a new video. 3- During negotiations. Perhaps something to add in a new video. 4- In cases of mass emailing, which almost amounts to spam, with the risk that it is recognized as such and ends up in the spam folder. If you really want to grab the attention of a prospect, you have to speak with the prospect and engage in a conversation. All in all, a very good work by Ivan Gomes.

By Anonymized User on 11/6/2022

On a day to day basis, we write so many Professional/Business emails. This course gives more insights on the micro things to be taken care to write better Business emails. Good course to do to gain knowledge.

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Overall Score : 92 / 100