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Salesforce Certified Platform Administrator II - Part 2 (Udemy.com)

Second of a Three-Course Certification Series for the Salesforce Advanced Administrator Certification - In Lightning

Created by: Mike Wheeler

Last updated June 2026

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What you will learn

  • Gain an in-depth understanding of the following knowledge areas of the Advanced Admin Exam Guide - Sales Cloud Applications, Service Cloud Applications and Data Management
  • Learn Advanced Administrative techniques on the Salesforce Platform in Lightning Experience

How it compares

Against the other 100 rated Udemy courses in Salesforce on CourseDuck:

  • Rating4.7 out of 5higher than 87% of them
  • Reviews496#66 of 101 by number of reviews
  • Length5.7 hoursshorter than 55% of them
  • Last updatedJune 2026more recently than 77% of them

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Course Description

If you have attained the Salesforce Administrator Certification, you are ready to start the journey to becoming an Advanced Administrator. Become a Salesforce Certified Advanced Administrator by enrolling in this second course of a three-course certification course series. Be sure to get the other two in this series to have the complete set!

I have taught over 250,000 students on the Salesforce platform and I want you to join me in my latest course. I have structured this course to go in-depth on these Knowledge Areas of the Salesforce Certified Advanced Administrator Exam Guide:

  • Sales Cloud Applications

  • Service Cloud Applications

  • Data Management


    The Salesforce Certified Advanced Administrator Certification has a pre-requisite that you have an active Administrator Certification on file - if you have not attained your Administrator Certification, I recommend that you first complete that certification and locate my relevant training courses for that certification via my instructor profile.

We will go in-depth on all of the core concepts and topics of the Salesforce Security Model in this course. It's a deep dive on user accounts, licenses, profiles, permission sets, profiles, roles, groups, teams, territories and more.

This course is recorded in Salesforce Lightning Experience.

And tens of  thousands of Udemy Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

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Instructor Details

Mike Wheeler

I am the founder of Velza Training & Consulting for AI and Salesforce Implementations and Consulting Services!

I am the first instructor to teach Generative AI on the edX platform. My courses consistently reach best-seller status across Claude, NVIDIA, ChatGPT, Microsoft, Salesforce, Prompt Engineering, Context Engineering and AI.

I am also the author of the 'Salesforce Certified Platform Administrator Study Guide' published by O'Reilly Media, released October, 2025.

I am passionate about helping you become a 'Creator in a Consumption World'

I gravitate towards tools and tech that empower the non-technical to build and create amazing things online.

That is why I was drawn to amazing tools and platforms, such as Salesforce, ChatGPT and more.

After Thousands of Udemy Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

Before discovering Salesforce, I worked as a Technical Writer, Trainer, and built blogs using Wordpress. Once I found Salesforce, I saw it as the quickest path to building world-class web and mobile applications for businesses and consumers.

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Reviews

4.7

496 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Peter Martensen on 4/12/2024

This series was recorded at least 4 years ago. Some of the content, like Data.com, doesn't exist anymore. Some of the content has changed so significantly, like Forecasting, that I'm not sure how relevant the videos here are anymore.

By Omar Tejera on 9/4/2023

Mike is an excellent instructor. I don't love that the courses are split into three - there was more value in his PAB and Admin courses; but the quality of instruction if top notch. Can't give 4 stars because the content is incredibly outdated. Wish he'd add newer features / updated the videos to reflect current UI.

By Andrew Desmond on 1/1/2023

Compliments Trailhead learning by expanding into additional detail, considerations, risks, and best practices for each knowledge and/or skill area outlined in the official exam guide. Direct links to current Salesforce Help Docs are critical for the self-paced learner (IMHO). Mike saves you time searching for applicable references.

By Maxine Campbell on 9/12/2022

Mike is so funny and makes the lessons fun. In the Part 1 Advanced Admin course there were many times that I was literally laughing out loud, so I'm looking forward to finishing these courses and enjoying Mike's entertaining way of presenting the material.

By Janet Chadwick on 6/26/2022

Mike Wheeler is a fantastic teacher for the foundation of Salesforce knowledge and understanding. Even as an experienced Salesforce Consultant, I find great value in going over his courses. I like the new format of his courses, and he is easy to follow!

By Matthew Hall on 2/11/2021

Exactly the kind of course I was looking for. Not just a step by step of the exam guide, but a real hands on learning experience. Definitely recommend.

By Motshidise Violet Tlhokwe on 8/9/2020

I like how you kept each lesson short and straight to the point, makes it easy to sit through all 57 lessons without falling asleep :). It helps as well that I am very familiar with the concepts as I have completed a lot of trailheads!

By Subhasis Dhar on 1/28/2020

looks like resource links for Chapter 20, 21 and 22 has changed, Getting 404 error while clicking on existing links. Kindly update. These all all linked to Collaborative Forecast topic.

By Mel.Patil Patil on 8/11/2019

love the content and how Mike delivers the examples in the salesforce org. some people just have powerpoint slides and its no help. this is great

By Jasmin Ibrahim on 6/5/2019

If you told me I would be laughing while learning about SF topics for an exam, I would not have believed you! Kudos for making Salesforce so fun and easy to understand!

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Overall Score : 94 / 100