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Stress Management: Guide to Emotional Resilience in Business (Udemy.com)

Mastering Emotional Resilience: Learn Practical Strategies for Stress Management in Business | Developing Resilience

Created by: Robin Hills

Last updated August 2026

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What you will learn

  • explore emotional resilience and its place within a business environment.
  • recognise stress; its impact, symptoms and causes.
  • determine strategies to manage stress and weather storms in the workplace.
  • assess and develop your own personal resilience.
  • evaluate ways to develop resilience within the hearts and minds of your team and your organisation.

How it compares

Against the other 1,107 rated Udemy courses in Personal Development on CourseDuck:

  • Rating4.5 out of 5higher than 34% of them
  • Reviews695#318 of 1,108 by number of reviews
  • Length2.6 hourslonger than 52% of them
  • Last updatedAugust 2026more recently than 84% of them

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Course Description

This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills  (ISBN: 1909116599).

‘The Authority Guides’ is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint The Authority Guides.

How do the challenges inside and outside of work impact upon your emotions and your resilience?

The emotional resilience of those involved in a business will contribute significantly to the organisation's success.  Almost all of us work in a business environment that is constantly changing, is intense and is unrelenting.

With so many challenges and changes to deal with in both life and the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to how they contribute to resilience. 

Understand more about the role of emotions in stress management. Learn how to develop your emotional resilience and use this skill at work.  Find out how you can develop resilience within the hearts and minds of your team and your organisation.

By completing this course, you will be able to

  • Discover how you use your emotions to develop your capability to manage your resilience

  • Determine ways to cope with the emotions associated with change and unfamiliar or unpredictable circumstances

  • Recognise how realistic optimism helps you to manage stress more effectively

  • Explore action strategies to develop your personal resilience and the resilience of others

  • Outline how to develop resilience in others at a personal, team, and organisational level

How to manage stress and weather storms in the workplace with good emotional awareness.

By completing the practical activity that gets you to assess your resilience,  you are going to get insights into how you view your resilience and how others view your resilience.

You can use this information to evaluate methods to improve the ways that you use your emotions and how they impact upon your resilience. 

Resources

  • Short, sharp, snappy lectures covering all aspects of resilience in business

  • Practical activities that encourage you to explore your resilience and the impact that this has on you and on other people

  • Quizzes to test your knowledge and learning

  • A series of resource cards to download and keep

Emotional resilience can mean managing the emotions that you experience or managing the emotions of those around you. This course will help you change the way you think about yourself and the way you approach potentially challenging situations.


The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are High Definition recorded in 1080p.

All videos have grammatically correct English captions.

Latest update - August 2026

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Instructor Details

Robin Hills

Hi.  I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. 

My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.

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Reviews

4.5

695 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Madeleine Scherrman on 8/11/2025

i like the content but the way it's presented is pretty monotone. Funny that it's specified that the voice is not AI-generated when that's exactly what it sounds like! But overall, great course.

By Elector Ndoro on 4/1/2025

I found this to be a highly valuable experience, offering me a deeper understanding of emotional intelligence strategies that were previously unknown to me. As a result, I can now implement these strategies more effectively, rather than relying on trial and error. Thank you for the enlightening experience!

By Self Learning on 12/29/2024

I would have liked the course to be more coherent, there were so many sub-topics and at some point it felt scattered and I struggled a bit to stay connected to the topics because of the flow. Other than that, good course! Very well designed timing and insights.

By Juan Van Tonder on 11/4/2024

great info course has a lot off speaking point a bit long for one session but good to help you setting yourself up for success

By Anonymized User on 12/14/2023

This is a good course for understanding how to manage change and build resilience by managing stress for yourself and your team. I especially like the exercises. Robin Hills is an engaging lecturer who includes the right amount of audio and visual tools as well as periodic knowledge checks. This would be an excellent course for managers facing impending reorganizations or corporate takeovers.

By Connor Leblanc on 9/20/2023

The content is in my opinion very important, something I think about a lot personally so there was a lot that resonated even if some of it was regurgitated ideologies. But also looking at emotional resiliency through different perspectives can resonate differently depending on the explanations so I think it was very useful overall.

By Geoffrey Willans on 7/5/2018

I highly recommend this course. It is both insightful and thorough, covering resilience from multiple perspectives, including individual, team, and organizational resilience. The instructor has a remarkable ability to simplify complex topics and deliver them in an engaging way that kept me interested and inspired to learn more.

By Lorraine Harris on 7/1/2018

I've been dealing with a lot of stress recently, and this course helped me understand the reasons behind it while providing practical strategies to manage it more effectively. I particularly appreciated the short, engaging videos. Each one focuses on a specific topic in enough detail to be valuable, while also building on previous lessons to create a comprehensive and well-structured course. Robin's delivery style is calm, reassuring, and relaxing, which made the learning experience even more enjoyable.

By Berylla Gruber on 4/3/2018

A real authority guide! I have learnt loads on resilience and managing stress that I didn't know. The videos are succinct and to the point, yet fun and the activities are helpful and practical.

By Chris Stewart on 10/24/2017

I have been buying an online course for the last few years but with this course my experience has been the most wonderful experience ever, really! Applied complimentary course.

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Overall Score : 90 / 100