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Communicate for Business: Write, Email, Close the Loop (Udemy.com)

Write clearly & concisely in email and all business contexts, then design a communication plan to make sure it sticks.

4.5
46,566 reviews

Created by: Eleventure Team

Last updated October 2017

Our take

Based on the ratings of 46,566 students, a sample of their written reviews and the syllabus, as the course stood in October 2017. No course pays to be reviewed.

The course is really three short courses stacked together: business writing, email, and a communication plan for change initiatives. The whole thing runs about 66 minutes across 36 lectures, with three quizzes and downloadable documents. It comes from the Eleventure Team, an elearning brand built around Megan Torrance's training work. The stated audience is people who feel unsure writing at work, confident talkers new to business writing, and leaders who have to make a change stick.

Reviewers like how short and direct it is. The words that come up are practical, easy and well organised, and one says the examples match real workplace situations. One liked the three S's email rule. Another called the third course the best because it puts the first two into practice, and said the teaching kept people engaged. The complaints are about format. One reviewer found the document exercises clunky, since each opens a new browser page and learners have to return to Udemy to continue. Another said an outside YouTube link looked dodgy.

The content was last updated in October 2017, so it is old, though the basics of clear writing age slowly. Roughly half of the 46,566 ratings are five stars and nearly four in ten are four stars, so most people leave satisfied. At 1.1 hours it works as a quick tune-up, not a writing course. We would recommend it as a fast refresher, and look elsewhere for practice with feedback.

Best forBusy professionals who want an hour of practical email and business writing tips, plus a simple plan for rolling out change.
Skip it ifYou want deep writing practice, feedback on your own drafts, or anything refreshed since 2017.

Pros

  • Done in about an hour, with 36 short lectures that fit between meetings
  • Reviewers call the examples practical and say they match real workplace situations
  • The third course adds a plan for making a change initiative stick, beyond writing tips
  • Rated 4.5 across more than 46,000 reviews, with very few 1 and 2 star scores

Cons

  • Last updated in 2017, so the examples and advice may feel dated
  • Document exercises open in new browser pages and need downloads, which one reviewer found clunky
  • At about an hour, each topic gets a few minutes and there is little room for practice
The course is very easy and straight to the point. Good examples to star using in our communication.
Rebecca I. Vega, a student

Suits beginners and unsure writers, plus managers planning a change rollout. No prior writing skill needed.

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What you will learn

  • Choose words for their precision and ability to engage your target audience
  • Focus on your message to determine grammatical choices.
  • Tailor your emails based on your purpose and recipient.
  • Create a plan that supports your change initiative.

Course content

16 sections · 36 lectures · 1.1 hours of video 3 quizzes

  1. 1Course 1 - Write for Business & To Be Understood 1 free preview1 lecture · 2 min
  2. 2Hit the Right Tone 1 free preview2 lectures · 3 min
  3. 3Choose the Best Words 1 free preview2 lectures · 5 min
  4. 4Organize for Understanding3 lectures · 4 min
  5. 5Put It to Work2 lectures · 1 quiz · 1 min
  6. 6Course 2 - Write Effective Emails2 lectures · 1 min
  7. 7Construct Your Communication 1 free preview2 lectures · 4 min
  8. 8Protect Your Image2 lectures · 2 min
  9. 9Correct Common Errors2 lectures · 2 min
  10. 10Put It to Work2 lectures · 1 quiz · 1 min

Who it is for

The instructor says it suits

  • Unsure of yourself when it comes to writing? This course is for you! It’s got lots of practical advice and common sense that will put you at ease.
  • Confident in your verbal skills but new to the requirements of business writing? Learn how to adapt what you already know for business.
  • Leaders responsible for change management and looking for communication strategies to make sure the change sticks.

What you need before you start

  • You will need internet access. Google Chrome, Internet Explorer or Safari and preferred browsers to open links to interactive lessons.
  • You will need Adobe Acrobat to download PDFs.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews46,566#12 of 1,211 by number of reviews
  • Length1.1 hoursshorter than 86% of them
  • Last updatedOctober 2017earlier than 95% of them

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Course Description

Clear communication isn't always as easy as it sounds. This course will help you express your ideas in traditional genres as well as digitally. You'll also learn how to communicate to create lasting change in your organization: successfully engage the people who have to respond to the initiative.

Course 1: Write for Business & To Be Understood

Write for your busy readers by following best practices to craft clear & concise documents.

  • Hit the Right tone
  • Choose the Best Words
  • Organize for Understanding

Course 2: Write Effective emails

Your email messages say more than you think; write your way to the top with effective emails.

  • Construct your Communication
  • Protect Your Image
  • Correct Common Errors

Course 3: Close the Communication Loop

Design a communication plan that makes sure your change initiative gets put into action.

  • Conduct a Needs Analysis
  • Design Your Communications Strategy
  • Craft Your Content
  • Engage Others

Developed by instructors who write professionally, this three course bundle covers everything from practical tips for pesky grammar rules to guidelines for connecting with your audience. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the entire bundle.
Read More All Levels All Levels product length iconTime: 1.1h

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Instructor Details

Eleventure Team

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

Read More

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Reviews

4.5

46,566 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

Write a review

By Mihai Muntean on 9/3/2026

Very helpful learning that improved my skills in addressing different situations to my colleagues.

By Zayana Al Jabri on 8/12/2026

Really useful and practical course. I learned a lot about writing professional emails, communicating clearly, and following up effectively. Simple, clear, and valuable for anyone looking to improve their business communication skills.

By Nursyahira Salleh on 6/15/2026

This course is really useful and may sharpen our knowledge in communication

By Rebecca I. Vega on 3/27/2026

The course is very easy and straight to the point. Good examples to star using in our communication.

By Anonymized User on 3/16/2026

The course explains how to write professional emails, communicate clearly, and properly close the loop. The examples are relevant to real workplace situations. Highly recommended for anyone looking to improve day‑to‑day business communication

By Jennifer Lewis on 1/18/2026

Course had some good tips, the link to Jens (?) tips on youtube looked a little dodgy, was some guy promoting his online course where you can win prizes....

By Lou Capps on 12/23/2025

There are many tips and tools that can be utilized to communicate more effectively at work (and in everyday life). I look forward to putting those to use.

By Anonymized User on 12/11/2025

Course #3: Close the Communication Loop was the best because it put into practice to introduction courses. The instructor does a fantastic job keeping the audience engaged and feeling invested

By Bhawna Aggarwal on 11/10/2025

This course has really good information on how to write clear & concise emails. I found it very supportive. The course teaches clear and professional communication for writing email. It emphasizes to ensure messages are understood and followed up effectively. I love following three S's rule. I recommend, this course is great for professionals aiming to boost clarity, responsiveness, and impact in written communication.

By Jaishree Ikhar on 11/6/2025

There is a document review set in each section (time-taking act) which opens fresh browser page and then you download it and then you do some actions or read it. Finally you have to reverse on previous Udemy main course page so that you can move on to next section. This is not user-friendly at all. Although the content shared and published in the course is really good. thank you for it.

By Deepak Kumar on 11/8/2020

The way of teaching is perfect.

By Sulaiman Mohamed on 11/8/2020

much impressing

Showing 12 of 276 reviews

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Quality Score

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Overall Score : 90 / 100

Communicate for Business: Write, Email, Close the Loop
Visit course on Udemy Write a review
  • Video Duration: icon 1.1h
  • Price: $14.99
  • Provider: icon Udemy
  • Updated: icon October 2017
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
  • Lectures:36 in 16 sections
  • Practice:3 quizzes
  • Students:94,100
  • Subtitles:13 languages
  • Udemy badge:Highest Rated
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