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Manage Diversity (Udemy.com)

Gain the tools you need to encourage positive interactions and coach your team to the next level.

Created by: Eleventure Team

Last updated December 2022

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What you will learn

  • Learn from diversity
  • Say & do the right things
  • Treat everyone with respect
  • Assess your current approachability
  • Increase your “approachability” quotient
  • Learn the coaching skills needed to develop your team
  • Gain the skills to establish credibility, trust & communication

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Course Description

Do you know how to make your workplace a safe & respectful space? Are you missing leadership opportunities because you're sending the wrong message to others? Making everyone in your workplace feel welcome comes down to treating everyone with respect. Many managers underestimate the importance of being personable & approachable, but you can make changes & reach out to increase your “approachability” quotient.

Coaching helps your team reach performance goals & develops employees. Working together works better, so whether you're coaching star performers to achieve at the next level or guiding team members to unlock their true potential, discover the key skills you need to coach a winning performance

Course 1: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.

• Say the right thing
• Show respect for all
• Be the change

Course 2: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

• Work across generations
• Focus on people
• Learn from one another

Course 3: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

• Say the right thing
• Make it right
• Show respect for all

Course 4: Be Approachable
Identify your own non-verbal habits & learn the skills to take your approachability to the next level.

• Assess your own approachability
• Recognize the non-verbal vibes you're sending
• Be more interactive with better listening & understanding

Course 5: Coach as a Manager
Win with these coaching skills to take your team to the next level & unlock hidden potential.

• Establish credibility with your team
• Set expectations to assess performance
• Give your team meaningful feedback

With enhanced mobile access, this five course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete all courses.

Create a respectful environment and gain the tools you need to take your team to the next level.

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Instructor Details

Eleventure Team

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

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Reviews

4.4

3,966 ratings on Udemy

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By Anonymized User on 9/26/2023

Overall, a good course. Great for establishing a baseline, and the main points seem valid. Feedback: Sections 1 & 3 have some overlap. While establishing the parallels is good, the quiz questions were pretty clearly copied from one to the other. Section 2 needs updating. There's no inclusion of Gen Z, who are becoming a larger part of the workforce, with some key differences from Millennials. In Section 2.10, there's a mention of a person in their late 30s being labeled a "slacker" – indicating a bias against Gen X. With 2024 on the horizon, the youngest of Gen X (by the video's definition) is about to be 43. Doesn't quite fit. Given the focus on respecting differences, it seems this could do with an addition on Neurodiversity.

By Larissa Boutilier on 12/8/2022

My experience is that it was very informative and helped to understand what the right and wrong things to say in the workforce.

By GAURANG UPADHYAY on 9/9/2022

This is one of the most wonderful tutorial I've ever had. So far, it's great. The presenter lady is so humble with expressions, hand movements and facial expressions, that one can connect with the content deeply; only if paying attention.

By Anonymized User on 8/2/2022

A very great opportunity of how things have changed in the right direction both at home and in the work place. To make this a better place.

By Anonymized User on 5/2/2022

It covered the required information without taking a long time. The presenter had a good flow and stayed on topic.

By Ashley Morgan on 4/6/2022

There were some mixed messages. For example in two of the videos it said that it is not any persons responsibility to explain why something was offensive that it is your job to research it. In the quiz however it says to pull them aside privately and ask them to explain why some is offensive. Otherwise courses were great.

By Charles Oppedisano on 2/17/2022

Enjoyed it very much. I also think it may need to be updated slightly given the way social media has taken over society, especially over the last 5 years

By Anonymized User on 1/19/2021

I felt that this presentation could have focused on training how to open dialogue instead of pander to a certain agenda. Go over vocabulary, common issues, inclusivity but I do not enjoy trainings that intend to tell one what is the correct and should be done especially in regards to the first three sessions. However the last two managerial sessions at the end were good.

By Linda Lee on 12/21/2020

Thank you for the great presentation on, 'Manage Diversity !" This is a great guide /blueprint for various situations that one may encounter. Thank you. Great Job !

By Elizabeth Butts on 12/28/2017

The presentation was good, however, the race and gender sections were identical, including the quizzes. This created a disengagement for me. Plus, I did not feel that the coaching session was an appropriate part of the curriculum. It felt disjointed, as if they had to kill time so threw that in there.

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Overall Score : 88 / 100