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UdemyLeadership & ManagementPaid courseBeginner levelCertificate

Emotional Intelligence at Work: Learn from Your Emotions (Udemy.com)

Master EQ to identify emotions in yourself and others, manage your emotions, and improve your relationships at work.

4.6
79,284 reviews

Created by: Leila Bulling Towne

Last updated July 2024

Our take

Based on the ratings of 79,284 students, a sample of their written reviews and the syllabus, as the course stood in July 2024. No course pays to be reviewed.

This is a short, talk-led introduction to emotional intelligence at work. It runs about 64 minutes across 22 lectures, with four quizzes and a practice test. Topics include the four-part EQ model, the biology of emotion, the signs of high and low EQ, and what the course calls EQ hijacking, where a gut reaction takes over. Leila Bulling Towne is an executive coach, and the framing suits employees and managers with a year or more in an office. It is a starting point, not a training program.

Reviewers like how direct it is. Common praise is that it is easy to follow, applies to everyday situations, and the exercises help people assess their own strengths and weak spots. One reviewer went through it twice in a month to make it stick. The teaching gets warm comments, with students calling it engaging and easy to digest. The complaints are small. A few three-star reviewers want more on screen, such as slides or demonstrations, since much of it is listening. One early reviewer flagged transcript errors, including IQ in place of EQ.

Nearly nine in ten of the 79,284 ratings are four or five stars, and only about 1,300 are one or two. The last update was July 2024, over two years ago, though the topic itself ages slowly. A certificate is included and the course is CPE eligible. It is a good fast first pass at EQ. People who want depth or role-play practice should look elsewhere.

Best forOffice workers new to EQ who want a quick, practical hour on handling workplace triggers.
Skip it ifYou want video demos, role-plays or deep research on EQ rather than a short talk-led overview.

Pros

  • Short at about an hour, so it is easy to finish and easy to revisit
  • Quizzes and worksheets help people assess their own strengths and weaknesses
  • Reviewers call the teaching engaging and easy to digest
  • Focuses on workplace triggers and gut reactions, with ideas that apply in many situations

Cons

  • Mostly talk, so visual learners want more slides or demonstrations
  • Only an introduction. At 64 minutes it stays shallow on technique
  • Last updated July 2024, and an early reviewer found transcript errors
Short and to the point. Loved the content and the exercises in this course. Very engaging course, I went through the content twice within a month to solidify the learning.
Hamid Qureshi, a student

Beginner level fits. A year of office experience helps, since the examples assume a workplace.

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What you will learn

  • Discover what emotional intelligence (EQ) is and why it is so important for your career
  • Identify the signs of high and low EQ in yourself and those around you
  • Avoid being hijacked by a “gut” reaction brought about by low EQ
  • Take control of your relationships at work and create rewarding partnerships
  • Recognize which events or people drive you crazy--and strategies for how to cope
  • Exercise self-control while expressing yourself passionately and authentically

Who it is for

The instructor says it suits

  • Employees who want to better manage their emotions, identify subtle clues others send with their emotions, and improve their workplace relationships
  • Managers who want to better understand how to motivate and coach their team members
  • This course is relevant for those working in-person, in a hybrid situation, or working remotely.

What you need before you start

  • You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes.
  • Professional work experience in an office environment of a few years (even just a year) is ideal.
  • Desire to improve your EQ and be a rock star at work!

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.6 out of 5higher than 69% of them
  • Reviews79,284#2 of 231 by number of reviews
  • Length1.1 hoursshorter than 80% of them
  • Last updatedJuly 2024earlier than 67% of them

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Course Description

Wouldn’t it be great if you could better understand why certain people, events, and things bother you at work? And how your body and mind react in those sticky situations? If you want the tools to help you master your emotional intelligence (EQ), look no further!

Unlike your IQ, your EQ is ever-changing. This course was designed to help you discover what EQ is and how you can improve it. In this course, I’ll show you how you can better manage your emotions at work, improve your professional relationships, and recognize the subtle social cues you may be missing in the workplace, all with the goal of moving your career forward.

In this course, you will:

  • Discover why EQ is so important for your career

  • Master the signs of high and low EQ in yourself and those at work

  • Pinpoint why certain events or people drive you crazy--and what to do instead

  • Create a list of your hot buttons--the things that drive you crazy at work

  • Discover when your frustration may cause you to say or do the wrong thing.

  • Focus on strategic thinking and avoid being hijacked by a “gut” reaction brought on by low emotional intelligence

  • Take control of your relationships at work and discover how to create beneficial partnerships

  • Exercise self-control yet also express yourself passionately and authentically

Without an accurate understanding of your EQ and how it impacts your professional relationships, you’ll miss out on one of the most important ways to prove yourself at work and stand out from the crowd. By recognizing and actively improving your EQ, you’ll be able to show that you’re ready for the next step in your career, whatever that step may be.

Using a combination of quizzes, checklists, activities, worksheets, and practical application, you’ll be able to identify situations where a lower EQ can hurt your career, and steps to raise it in order to prevent that from happening.

As an executive coach, I help people every day who haven’t mastered this skill, and I see first-hand how it impacts their career. Without a high EQ, you may find your career stalling but be unable to pinpoint the reasons why. Emotional intelligence is one of the most important skills I help my clients develop, and I created this course to help you discover how you can use this skill to get your career where you want it to be.

Are you ready to take control of your career and your own emotional intelligence? Sign up today and let’s get started!

CPE (Continuing Professional Education) eligible. Please contact Udemy Support if you have trouble with the associated quiz and certificate.

Learning Objectives

  1. Define emotional intelligence (EQ) and why it is important.

  2. Identify the four parts of the EQ model.

  3. Describe the biological foundations of emotion.

  4. Recognize strategies to develop your emotional intelligence.

  5. Identify the signs of high EQ and low EQ in yourself and others.

  6. Define EQ highjacking.

For additional information, including refunds and complaints, please see Udemy's Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
Read More Beginner Beginner Level product length iconTime: 1.1h

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Instructor Details

Leila Bulling Towne

I'm an executive leadership coach. I've coached leaders for over 25 years, working worldwide. I live in the San Francisco Bay Area.

My work has been featured in The Economist, Forbes, Women's Health, BBC, WSJ, and Marketplace Radio. I'm a top webinar host for SHRM, the largest HR professional organization in the world. I've also been recognized as a top coach for startup leaders.

My podcast is called "The Leadership Shot." Episodes are (almost) always under 15 minutes. Check them out on Apple and Spotify.

I was one of the first Udemy for Business instructors in 2019. My content is no longer available on Udemy, but you can follow me on LinkedIn and join the Awesome Leader group on LinkedIn.

You can learn more at Awesome Leader and The Bulling Towne Group, LLC.

Lead with ease!

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Reviews

4.6

79,284 ratings on Udemy

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By Karen Milton on 1/13/2026

The content reinforced my understanding of emotional intelligence and assisted with facilitating my growth to ensure I lead with empathy and meet others where they are. I'm also better able to take stock of my emotions and what I am feeling when engaging with others.

By Ilya Rokhkin on 12/27/2024

I learned more about EQ; now I express my emotions more freely and controlled way It is a good course, the fact I write feedback shows how good the course is I will continue to learn emotional intelligence, as this will make you better person for sure Better husband and better Farther Thanks you!

By Hamid Qureshi on 5/15/2024

Short and to the point. Loved the content and the exercises in this course. Very engaging course, I went through the content twice within a month to solidify the learning. I see this course as the start to your EQ journey.

By Geetha Somegowda on 2/28/2023

This course is a good start for understanding all about EQs, which will help you to build the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

By Tim Hallifax on 6/29/2022

Good, but the self-reflection required to truly identify buttons is in my opinion either not appropriately facilitated by this course or more appropriately done later. It seems to me I will need to reflect on the topic, and return to the course to repeat it, in order to come to a clear and right understanding of my 2 buttons.

By Reena Kumari on 11/15/2020

This course made me feel good about myself and my emotions. Thank you!

By Francisco Quiroz on 11/15/2020

This course is useful to understand how important managing your emotions is

By Saadia Ahmad on 11/15/2020

The role of EQ is subjective. I think the course was too opinionated.

By Ruben Fister on 11/15/2020

This course if very informational ... and no 'fluff', which is one of my buttons ;-).

By Abhishek Payni on 11/15/2020

one of the effective course i did which i believe , can change me. i was looking for the solution for immediate reactions with anger in certain situations. Now i got the answer

By Sreejith V on 11/8/2020

optimum duration. content is crisp and to the point

By Rohit U S on 11/8/2020

Yes , actually I have faced this issues and I am understanding how to over come it.

Showing 12 of 285 reviews

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Overall Score : 92 / 100

Emotional Intelligence at Work: Learn from Your Emotions
Visit course on Udemy Write a review
  • Video Duration: icon 1.1h
  • Price: $89.99
  • Provider: icon Udemy
  • Updated: icon July 2024
  • Level: Beginner Beginner
  • Language: icon English
  • Certificate: icon Yes
  • Lectures:22
  • Practice:4 quizzes, 1 practice test
  • Students:157,400
  • Subtitles:21 languages
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