Mastering Effective Communication (Udemy.com)

How to make your conversations more meaningful, concise and mutually satisfying

4.3
( 261 Reviews )

Created by: Skill Boosters

Produced in 2017

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What you will learn

  • You will understand advanced communication concepts often not covered by formal education
  • The main elements of effective communication
  • How to make your communications 'fit for purpose'
  • How to set the scene for better mutual understanding
  • What makes a meaningful conversation
  • The art of summarising to avoid misunderstandings
  • The effective use of questions, and why some questions can be barriers to effective communication

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Quality Score

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Overall Score : 86 / 100

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Course Description

This illuminating and informative course outlines the principles of Effective Communication. It explains why our communication often fails, and how to avoid the pitfalls.

Youll learn how to prepare for an important conversation, how to structure it, and how to deliver even the most difficult message with confidence and sensitivity.

By the end of the course, youll have new insights to refresh your communications; you may well be thinking, I wish that Id been taught this in school.

As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.

We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them.

Effective and empathetic communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say.

Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how.

This course features easily learned elements supported by practical exercises, all clearly explained by Barry Winbolt, lecturer and psychotherapist, based on his 30 years' experience of helping people to improve workplace relationships and performance in many different settings and cultures.

Hell take you through what it means to communicate well and:

How to set the scene for maximum engagementThat your attitude comes before successHow to listen with empathy and build rapportWhy less is more when the message is rightThat you must be congruent and mean what you sayTo attend to the verbal and non-verbal parts of the messageHow to tell people things they might not want to hearHow to plan your message for maximum effectHow to follow up on a conversation.

The foundation for effective communication is the relationship you have with your audience. Whether it is one person or many, a brief message or an ongoing dialogue, to communicate well you must make sure your message hits the spot. This course will show you how to do it.
Who this course is for:
Aimed primarily at managers, aspiring managers and others in a supervisory role, the content is applicable to anyone who wants to understand how to communicate more effectively for personal or professional development.
Read More product length iconTime: 1 hour on-demand videoh

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Instructor Details

Skill Boosters

At Skill Boosters we work with leading subject matter experts todesign, develop and deliver effective video basedtraining for the workplace. We are passionate about delivering impactfultraining which helps to build productive, tolerant and inclusive individuals, teams andworkplaces and which improves lives and lifechances.
Ourcourses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires ourlearners.
Skill Boosters courses and resources are trustedby many of the world's leading organisations to develop and improve the skills and behavioursof their people.

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Reviews

4.3

261 total reviews

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By Lisa Hicks on 11/22/2020

Excellent Course, highly recommended. Can't wait to put this into practice.

By Low Yew Chen on 9/15/2020

yes.. simple in bite size. However, hopeful that more techniques could be shared.

By Vasundhar Boddapati on 8/15/2020

this is very good.

By Nicole Tindall on 7/25/2020

The course was comprehensive and straight to the point. I would recommend this course to others.

By Archana UV on 7/12/2020

Yeah sort of

By Deepak Sethi on 7/1/2020

Yes It was good course but should in more detail

By Nurul Jannah Binte Shaharudin Shaharudin on 5/22/2020

Very informative and useful for workplace context

By Nichan Soultanian on 5/19/2020

It was very clear and precise, i have actually found my self improving my communication at work and personal life. Topics got straight to the point and everything was very easy to follow and understand.

By Samson Oluwafemi Ogunlade on 5/17/2020

Very interesting course and helpful. Thank you

By Manu Ramanan on 5/15/2020

the course was all about communication and how to achieve a fine mode of communication between two people. This course has been taught us to communicate in the sense of positivity.

By Shirley Yong Fui Yeong on 5/10/2020

The course is useful, which i am able to understand myself better and learn of my weaknesses in conversation. Now, I can try to practise on my conversation with reference to the strategy and key points that i have learnt from this course.

By National Grid on 5/6/2020

great course

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Mastering Effective Communication
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  • Video Duration: icon 1 hour on-demand videoh
  • Price: 11.99 Track Price 11.99 Track Price
  • Provider: icon Udemy
  • Year: icon 2017
  • Language: icon English
  • Certificate: icon Yes
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