Project Management: Soft Skills for Project Managers (Udemy.com)
Project Management soft skills - assertiveness, influencing, selling, negotiation, leadership, communication
Created by: Chris Croft
Last updated December 2025
What you will learn
- Master eight practical areas to make your projects run smoothly and on plan
- Assertiveness: the exact words to calmly secure the outcome you want
- Influencing: getting difficult stakeholders aligned with your goals
- Customer care: leaving your boss or client thrilled with your work
- Selling: practical tools for dealing with clients
- Negotiation: get great deals from suppliers and avoid clients eroding your profit
- Leadership: have a united and motivated team behind you
- Communication: running highly effective meetings
- Self improvement: balancing workload, stress, procrastination and time management
Course Description
Project Management: Soft Skills for Project Managers
Project Management Skills - Assertiveness, Influencing, Customer Care, Selling, Negotiation, Leadership, Communication
Are you a project manager looking to stand out as exceptional? Do you often find yourself navigating complex professional relationships, trying to motivate your team while satisfying stakeholders? Do your projects run late or over budget and you're not sure how to fix it? Imagine having the confidence to assertively lead your team, influence decisions to align with your goals, and provide exceptional customer care to keep stakeholders happy and informed. What if you could negotiate deals that benefit both your company and your clients, while demonstrating leadership that inspires and motivates your team?
An advanced project manager knows technical expertise alone isn’t enough to ensure project success. Yes, Gantt charts and critical paths are vital, but the real challenges often come from the people involved in your projects—your team, suppliers, customers, and stakeholders. How do you handle conflicts, negotiate effectively, and influence others to align with your vision? This course addresses these pain points, teaching you practical strategies to overcome them.
This course a quick-fire run-through of all the top insights from Chris Croft’s bestselling courses, adapted specifically for project management. Chris, one of the leading project management instructors worldwide, recognises that being a project manager uses a diverse set of skills - almost like running your own mini-company!
Master eight crucial areas: assertiveness, influencing, customer care, selling, negotiation, leadership, communication, and self-improvement.
Using engaging lessons and practical examples, you will learn how to communicate effectively, sell your ideas convincingly, and manage yourself for continuous improvement. This course is a must-watch for anyone currently managing projects or aspiring to take on a project management role. Whether you’re dealing with demanding clients or navigating office politics, the skills you gain here will help you excel.
By the end of this course, you’ll be equipped to handle any project challenge with confidence. You’ll not only meet your deadlines and budgets but also leave a lasting impression of competence and professionalism. Dive into the course and transform yourself into a truly exceptional project manager.
Instructor Details
- 4.7 Rating
758 Reviews
Chris Croft
Chris Croft is one of the UK's leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people in person and millions online. His video courses are some of the most viewed in the world.
Chris has come from an Engineering background, with a masters degree from Cambridge University, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years. He gained an MBA and worked as a university lecturer for four years before starting his own training company 25 years ago.
Chris runs face to face courses in the UK, does zoom training for companies anywhere in the world, and makes video courses in his own studio. You can follow him on Linkedin and YouTube, and he has 18 books on Amazon.
Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.
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Reviews
By JAYAPRABA N on 8/25/2026
instead of full lecture, PPT and some text format to support the concept would help to pay more attention to the lecture
By Victoria Magnifico on 5/21/2026
This was a great course because it provided a well-rounded approach to project management soft skills, covering important areas. The combination of engaging videos and detailed PDFs made the learning experience both interactive and easy to follow, allowing concepts to be clearly understood and applied in real-world situations. The course was practical, informative, and highly valuable for strengthening essential interpersonal skills needed in project management.
By Judah Hussain on 3/16/2026
Chris Croft is probably my favourite instructor that I have come across so far on UDEMY. He is passionate and intelligent and it reflects well through the content of his courses. I have taken many UDEMY courses that were a drag to get through, but this instructor is very engaging which makes the content interesting and valuable.
By Ankita Kothavade on 12/2/2025
The trainer was extremely knowledgeable and engaging throughout the course. He explained each concept in a very simple and practical manner, making it easy to relate to real project management scenarios. His focus on soft skills, decision-making, and communication added tremendous value. The way he highlighted even small points left a strong impact and gave me a new perspective on how to be more effective as a project manager. I truly appreciated his teaching style and practical approach.
By Anonymized User on 10/13/2025
Lots of excellent tips in here. I particularly enjoyed section 9 as some of these things are often missed in soft skills. Thank you for this informative course and I'm sure I'll be coming back to it and/or reviewing the resource sheets provided for reminders!
By Katie Bacu on 6/30/2025
I discovered Chris Croft in a required Leadership course from my employer, and it was so inspiring I've done two more courses on my own. Very useful information for anyone and great general tips for an easier and happier life. Thank you so much for sharing! Highly recommend.
By Jeffrey Sack on 6/20/2025
I always gain a little more each time I take Chris Croft's courses. Project Management: Applied Soft Skills for Managers is no exception. Great insights to anticipate each action and reaction in project planning. Also to plan for the unexpected and have a balance especially in longer projects. Thank you.
By Kristine Nadon on 9/11/2024
What a great course. Cris outlines each topic as to why this is needed and how it can be applied. His tools and tips along with examples help to clearly understand his points. I highly recommend this for every professional and manager, not just project managers.
By Md. Zakir Hossain on 8/23/2024
Excellent one and very needy one for me as I am heading towards more senior positions. Good temperament or controlling temper while managing people and using different skill to do so are very important at this level. And therefore I do have a high expectation from this course, and I do expect to add more things to my knowledge from previous courses on project management.
By Mugurel Chirica on 8/14/2024
Chris is an amazing teacher. I really enjoy the way he presents the materials and connects them with real life scenarios which makes the material stick even more. I've used some of his courses and books over the years and there are multiple times where I refer back to his material and I expect this course to be no different.
Quality Score
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Overall Score : 94 / 100











