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Sales Training: How to Follow up with Leads & Prospects (Udemy.com)

Crucial skills, theories, and strategies to help you follow up effectively with sales leads and prospective customers.

Created by: Rob Spence

Last updated December 2023

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What you will learn

  • You will understand the sales process, and how to handle sales situations
  • You will learn crucial psychological methods to make more sales
  • You will learn how to make more sales
  • You will learn how to follow up with sales leads
  • You will learn how to follow up with sales prospects
  • You will be able to close more sales
  • You will learn how to grow your revenue, and your business
  • You will learn how to set up your very own sales follow up strategy

How it compares

Against the other 107 rated Udemy courses in Sales on CourseDuck:

  • Rating4.6 out of 5higher than 64% of them
  • Reviews740#24 of 108 by number of reviews
  • Length1.4 hoursshorter than 77% of them
  • Last updatedDecember 2023earlier than 71% of them

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Course Description

Sales are perhaps the most crucial part of any business; no matter the industry, no matter the size, and no matter who your customers are.

And many people will argue that the most important element to sales, is following up with sales leads, enquiries, and with prospective customers.

Beyond that, the ability to sell is crucial in life, and perhaps more than you ever think. We all have to sell at some part of our lives; whether we are trying to sell ourselves during a job interview, or even if we are trying to request a refund on an item. There are more sales situations we find ourselves in than we sometimes consider.


By following up with sales leads, customers, and potential customers, you have a higher chance of closing sales, but many people ignore, neglect, and forget about this important part of the sales process.


In this course, you will learn everything that you need to not only become an incredible sales person, but to also boost your business, and to boost your career.


Your instructor, Rob Spence, is an international renowned sales trainer, sales coach, and has authored three books on sales. He is the Managing Director of a multi-award winning sales and marketing agency that provides sales services to businesses across the globe. Rob's unique, dynamic, and engaging teaching style is guaranteed to not only help you to succeed in the world of sales, but is also delivered in a memorable and motivating fashion.


Whether you are looking to get into sales, are just starting a career in sales, or perhaps you have worked in sales for decades; this course will help anyone to improve their sales skills, and to enhance their sales techniques, especially when it comes to following up with prospects and sales leads.

This course promises to deliver to you crucial sales skills, and advice on:

- Attitude and Motivation
- Understanding a Sales Process

- How to follow up with sales leads
- How to follow up with enquiries
- How to follow up with prospective customers
- How to Close more sales

- How to set up your own follow up strategy and process,

...and much, much more!

Don't leave your sales to guesswork!

Take this incredible sales training course today, and let's enhance your revenue, your commission, your career, and your business!

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Instructor Details

Rob Spence

Robert Spence is a popular Sales Consultant and Sales Trainer based in the UK. His first book, Relationship Selling was well received by sales professionals, business owners and entrepreneurs. He has written for various business magazines in the UK and is well known for motivating people to achieve more - you cannot be in the same room as Rob without leaving feeling a new sense of motivation!


His sales consultancy firm Paragon Sales Solutions was founded in 2018 and is swiftly becoming one of the most popular sales training agencies in the UK.


Rob has also authored two further books on sales; The Paragon Mindset and A Month to Improve Your Sales.


Put simply, Rob is a self-confessed sales and marketing nerd that is committed to helping people with their sales, marketing and business growth.


"My main aim in life is to help others succeed. It is as simple as that. It is what I was born to do. If I can help just one person achieve their goals then mine too has been achieved."

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Reviews

4.6

740 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By João Bernardo Bete Buca on 10/29/2025

Embora seja aceitável até certo ponto, é fundamental considerar a importância da língua utilizada na formação. Quando os conteúdos são ministrados na língua de comunicação habitual do participante, a compreensão torna-se significativamente mais prática e rápida, em comparação com a utilização de uma língua opcional prevista no curso.

By Thandiwe on 8/19/2025

the session was very informative and straight forward, I learned a lot about selling and everything that comes with it. what I must do and what not to do and when to do it

By Virgil Marcellus Raman on 8/17/2025

Excellent course by Rob, to the point and extremely usefull and practical. Will definitely check out more of his sessions.

By Ana Manino Vaz Gouveia on 7/22/2025

Acompanhamento 7-12 é incrível, followup em varios canais ajuda a entender realmente o interesse do nosso cliente, obrigada professor Robs

By Lwandle Kuwane on 7/11/2025

I am Lwandle Kuwane a Financial Advisor, selling products to clients of Old Mutual Insurance company, following up on the leads the office sends to me to contact

By Jos Versteegen on 7/2/2025

Yes. Because as an Inside Sales Coordinator, it is important for me to know how to communicate well with the customers when I'm following up deals / proposals.

By Syanda Gumede on 5/10/2025

It is that I know the importance of following up to make so that I'll be increasing my chances of selling more of my products or services.

By MAKKA MUSHI on 6/19/2024

IS VERY GOOD, IT GIVES ME COURAGE TO MAKE FOLLOW UP TILL THE TIME MY LEADS WILL MATURE

By Jennifer Shaheen on 5/16/2024

He explained everything very clearly and gave me a lot of actionable ideas. I like that he focused on one topic/strategy within sales and kept it short. I'm very busy and it's hard to dedicate the time to complete a course that's several hours long.

By Anonymized User on 5/14/2024

A very practical and enjoyable training pointing to an aspect in my sales with lots of potential for improvement - thank you!!!

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Overall Score : 92 / 100