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UdemyHuman ResourcesPaid courseIntermediate levelCertificate

Understanding Personality Types at Work (Udemy.com)

Discovering Personalities | Enhance Collaboration, Productivity and Communication | MBTI Insights

Created by: Robin Hills

Last updated August 2025

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What you will learn

  • Assess your own Personality Type and what this means in both your private and professional life
  • Develop an understanding of the value of the Myers Briggs Type Indicator (MBTI) and its applications in work.
  • Recognise ways to appreciate, value, and work more effectively with all sixteen personality types
  • Discover how to build deeper relationships through common understanding and improved communication
  • Identify applications in team building, communication, change, decision making and problem solving

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Course Description

Different isn’t necessarily difficult.  

We encounter different types of people every day.  Everyone is unique.  However, broadly speaking everyone can be categorised into different types according to their preferences and how they use them.  

This short course is a standalone course for anyone interested in understanding about different personality types.  It will give you insights to your own preferences and how these build into your personality type.  

You will discover how the Myers Briggs Type Indicator (MBTI) is used to gain a different perspective of yourself.  Personality preferences are investigated, discussed, and correlated with various situations involving people.  Additional, specific study methodologies and assessment techniques are shared so that you can build upon your learning and understanding of Myers Briggs Type Indicator (MBTI), if you are interested in taking this further.

Understanding preferences and how they are expressed will help you to appreciate differences, work with these and communicate better with others.  It compliments other courses that explore emotional intelligence in more depth.

The course covers the Jungian Theory of Personality Types looking at how you prefer to get your energy (Extraversion / Introversion), how you take in information (Sensing / Intuition), and how you process information (Thinking / Feeling).  

Jung's work was further developed by Katharine Briggs and Isabel Briggs Myers to add a further dimension to look at how you choose to live your life (Judging / Perception). 

What you will learn:

  • The four preference scales defined by Jung and Myers / Briggs that make up the MBTI

  • Understanding personality and personality types

  • How you can work better with people who have different preferences to yours

You will become aware of the dynamics and patterns natural to each person's way of seeing, thinking, feeling and responding to the world.  

Every personality type has its own specific way of communicating.  Through this course you will expand your understanding of personality and communication to build up better relationships with your team, your manager, your clients - in fact, anyone with whom your regularly interact with.  You will learn how to build trust, establish rapport, and work comfortably and productively with any personality type.

Within the course, you have the chance to complete a questionnaire focused on determining your preferences.  Completing this practical activity will enable you to gain some insights into your Type.  As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.

Every person taking and completing the course has the opportunity to receive a detailed report based on their Self-Assessed Type giving insights into their strengths and liabilities as well as how they communicate, work in teams and respond to stress.

This course will, also, be of interest to you if you have completed a Myers Briggs Type Indicator or any other Personality Type assessment in the past and would like a refresher.  You may have discovered your Type through a work-based training programme, by completing a questionnaire or through general interest.  Your Personality Type consists of four letters.  It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.

There are four practical activities within the course that support you as you develop your understanding of Type.  This includes a questionnaire to determine your Type and worksheets that are designed to check and valid these results to give further information about who you are and your behavioural preferences.

This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance.  It will give you an understanding of the relevance of Type and how it can be put to work.  

Within the course, you will be put in contact with world-renown experts in the application of Jungian Type that will enable you to gain further knowledge, experience and qualifications around Type.

The course is being continually refined and updated to ensure it remains current and relevant.


All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are High Definition recorded in 1080p.

All videos have grammatically correct English captions.

Includes an intercative role play based on Personality Types.

Latest update - June 2025


Learning Outcomes

  1. Assess your own Personality Type (MBTI) and what this means in both your private and professional life

  2. Develop an understanding of the value of the Myers Briggs Type Indicator (MBTI) and its applications in work

  3. Recognise ways to appreciate, value, and work more effectively with all sixteen personality types

  4. Discover how to build deeper relationships through common understanding and improved communication

  5. Identify applications in team building, communication, change, decision making and problem solving

For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact support using the Help and Support link at the bottom of this page.

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Instructor Details

Robin Hills

Hi.  I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. 

My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.

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Reviews

4.5

9,016 ratings on Udemy

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By JEFFREY SHIMIZU on 6/28/2026

I like the way that the course material is delivered. The small bits of information make learning easier and keep me engaged.

By Arun Jain on 5/27/2026

I have many learning about this section as Personality and Behavior & Challenges at work. I have also got information about Appreciation and recognition.

By José Pauleta on 5/25/2026

The language is clear The content is extremely useful The methodology has an adequate proportion between theory and some tests I really recommned this course and I am eager to see other courses from the same instructor.

By Matthew Pavlik on 5/4/2026

It was an interesting course that focused entirely on how people think and why they typically think the way to do. I enjoyed to deep dive into identifying different people's thinking processes and typical thinking patterns.

By Clint White on 2/15/2026

I've taken the MBTI in 2021 and the results given to me on the pdf has not changed from the result in 2021. The human mind is very complex but the behavioral indicators and preferences do seem to align somewhat. Thank you for the further clarity.

By Kathleen P Mackechnie on 12/9/2025

i love the psychological aspect of this course and it truly made me aware of others ways of thinking so that i can be open to different ways of going about making decisions and including others with different approaches

By Anonymized User on 10/27/2025

being new to leadership.. i find it difficult sometimes to deal with some people. If i can understand them in a better way it will have positive impact on our bond and this make to carry out things in easier way.

By TERESA MARTIN on 10/16/2025

I really like the Role Play in each lesson I have taken. It eliminate the task of looking for someone to practice with as you grow your skills.

By Andrea Montack on 10/14/2025

Although I am familiar with this topic, I find this course to be easy to follow, simple but targeted. I am learning new stuff

By Heather Dwyer on 9/28/2025

The transparency of the course leader is important, and the review of the work areas where challenges can arise is helpful (e.g., conflict).

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Overall Score : 90 / 100