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Assertiveness - 8 Techniques for Difficult Conversations (Udemy.com)

Assertiveness: A fast paced practical guide for everyday Assertiveness and Confidence

Created by: Chris Croft

Last updated May 2025

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What you will learn

  • Know how to assertively communicate and maintain boundaries
  • Techniques to handle difficult conversations and disagreements
  • Be more confident and get what you want out of life
  • How to stand up for your own rights while respecting the rights of others
  • What the key differences between being submissive and aggressive are
  • Ways to overcome self-doubt
  • Respond to negative feedback without becoming defensive
  • Negotiation skills for salary discussions, promotions or business deals
  • Boost confidence in various situations
  • And much much more

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.5 out of 5higher than 42% of them
  • Reviews1,905#121 of 393 by number of reviews
  • Length1.4 hoursshorter than 68% of them
  • Last updatedMay 2025earlier than 57% of them

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Course Description

Assertiveness - 8 Techniques for Difficult Conversations

Assertiveness: A fast paced practical guide for everyday Assertiveness and Confidence


How do you want to live your life? Do you want to passively accept the things that are given to you or do you want to stand up for yourself and choose your own path? Are you tired of feeling overlooked, undervalued, and unhappy? Do you suffer from low self-esteem and find it hard to get what you want out of life? If you’ve ever wished to boost your confidence and start standing up for yourself then this course is for you. Discover the power of assertiveness and transform your life today. Embrace confidence, enhance your communication, and conquer self-doubt to unlock a life of happiness and success.


I've made several other courses on assertiveness but this is my favourite one - it includes absolutely everything I've covered in my decades of teaching and is a 100% complete guide. You'll never need another assertiveness course after this - it's totally comprehensive. 


Our natural state before we learn about assertiveness is to either choose aggressive or submissive (or most likely to swing wildly between the two) but learning about assertiveness is the magic answer. We all get frustrated when we feel taken advantage of, or might respond aggressively when we feel provoked or trapped... but with assertiveness the goal is to create win-win situations where both parties are happy. You can take control of your life and your environment without needing to be angry, manipulative or disliked. Simply state and set your boundaries calmly and be honest with the people around you. This course reveals what assertiveness really means, and how it differs from aggression, and outlines specific techniques you can use to respond to challenging situations and difficult people. It's amazingly effective and will absolutely change your life both at work and at home. 


By the time you finish this course, you will possess powerful assertiveness skills, and be poised to navigate any situation confidently and respectfully.  You will understand how to apply assertiveness techniques to various real-life scenarios, such as dealing with difficult people, managing stress, setting goals, and maintaining healthy relationships. This practical course reveals a 4-step process that will teach you what to say in every difficult situation, allowing you to stand up for your own rights while still respecting the rights of others.


Chris Croft is an international speaker, and widely published author, who's been teaching assertiveness to businesses and individuals for over 25 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work.


The course overview includes:

  • Practical tools and techniques for becoming more assertive

  • How to handle verbal aggression

  • Tools to help you build confidence in your communications

  • Take back control of your life and unlock your true potential

  • Find it easy to maintain a calm attitude during confrontational interactions

  • Learn how to cultivate a strong sense of self-belief

  • Implement body language techniques to boost your confidence

  • Examine how your past is affecting your confidence

  • Avoid the passive aggression trap

  • And as always, it’s 100% practical, and with no technical jargon

  • If you are ready to make practical changes and pursue a life of assertiveness and confidence this course is for you!

The power to change your life lies in your hands, and you can take control of it today.  This course WILL change your life, if you let it!

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Instructor Details

Chris Croft

Chris Croft is one of the UK's leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people in person and millions online. His video courses are some of the most viewed in the world.


Chris has come from an Engineering background, with a masters degree from Cambridge University, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years. He gained an MBA and worked as a university lecturer for four years before starting his own training company 25 years ago.

Chris runs face to face courses in the UK, does zoom training for companies anywhere in the world, and makes video courses in his own studio. You can follow him on Linkedin and YouTube, and he has 18 books on Amazon.


Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.

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Reviews

4.5

1,905 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Victoria Alvarez on 6/23/2026

The end was a bit anticlimatic to be honest. Some of it does not apply to work, but to life outside the workplace. Also, the tools are not nearly enough. At the beggining the explanations and the resources were really good, but at the end it left me with a bitter taste, wishing I could have more actionable insights.

By Mennatallah Hesham Arafa on 1/13/2026

An amazing course that went beyond my expectations. I liked how he explained assertiveness in a simple and clear way. He went deeper than how you look or speak, but also about the psychological side. He showed how assertiveness is about respecting your own rights and the rights of others, and the real-life examples made it easy to understand.

By Eleanor Lisa Ak Spring George on 6/10/2025

Chris, I truly appreciate the practical and useful tips you shared. These insights are invaluable, especially since they cover aspects we often miss early in our careers or in leadership training. Thank you for your guidance! It is never too late to learn..

By Anonymized User on 4/9/2025

I understand you have limited time in the course, but some of the examples feel overly simplified when dealing with other people's feelings. Not everyone will be as accepting of critical feedback. Maybe you have another course on dealing with more difficult people, or could include a section on dealing with people that are less than receptive.

By 白神孝洋 on 3/27/2025

Chris' explanations helped me to get a bird's-eye view of the situation I'm in. I've tried out some of the techniques explained in this course and found them to be very useful. The whole course is short, so it's perfect for watching multiple times to understand all the techniques and apply them to real-life situations!

By Lucy Bartlett on 12/10/2024

Very easy to follow. Articulate and engaging presenter. Some great practical tips for common real-life situations. It wasn't just the theory, there were examples too which were really helpful to bring it to life. A worthwhile use of my time.

By Karl Zweigle on 7/9/2024

Course does not deal with complex politics, intelligence, or culture in organizations. I think some organizations are just not mature in certain ways, or are evolving, and assertiveness from both sides of an opportunity will not result in the better outcome. Maybe talk about that a bit?

By Anonymized User on 1/12/2024

I appreciate the practical solutions to illustrate the effectiveness of the approach for practicing assertiveness in the everyday situations. Chris Croft offers thoughtful guidance while holding the individual accountable to their own areas of weakness. I enjoyed each lecture.

By Lynda S. on 8/30/2023

A great course! I enjoy Chris' courses because they are clear, straight to the point, and practical. You can get the information you need to know without wasting time on extra fillers. This course is no exception. Great information on positive assertiveness that really is about improving communication. I look forward to trying his tips.

By Kevin Boomsma on 8/11/2023

Not enough can be said about the benefits of constructive assertiveness, and I had been looking for such a training, so I thought I would spend the time and money on this course. Chris manages to give us a clear and concise training on the topic in a one-hour format. I have found the handful of techniques easy enough to actually apply with effectiveness. I enjoy Chris's British style of presentation and humor, but why the spelling and grammatical errors (e.g., their vs. there?)

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Overall Score : 90 / 100