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UdemyCommunication SkillsPaid courseAll LevelsCertificate

Business Writing For Busy People (Udemy.com)

Get better results from your business writing

Created by: Clare Lynch

Last updated February 2026

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What you will learn

  • Work out what you want to say quickly and painlessly
  • Craft clear, concise, compelling business documents - from emails to reports
  • Grab and keep your readers' attention with powerful messages
  • Structure your writing for maximum impact
  • Achieve a professional tone of voice in your writing
  • Identify and eliminate tech talk and off-putting business jargon

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.6 out of 5higher than 73% of them
  • Reviews8,743#40 of 393 by number of reviews
  • Length2 hoursshorter than 49% of them
  • Last updatedFebruary 2026more recently than 71% of them

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Course Description

Business Writing For Busy People is a short, sharp course you can complete at your desk in under 2 hours.

This course shows you how to grab the attention of busy readers - by writing in a way that’s clear, concise and compelling.

What you’ll learn in Business Writing for Busy People

Business Writing For Busy People, covers the key things you need to know if you want to get better results from your business writing.

This course is perfect for anyone who has to write anything at work. Whether you’re a new graduate who needs to adapt your writing style for the workplace. Or an experienced executive who wants to brush up your business writing skills.

By the end of this course, you’ll be armed with a slew of techniques for crafting more effective business documents, from day-to-day emails to persuasive pitches and proposals.

You’ll start by learning to identify the features of a ‘professional’ writing style. You’ll be introduced to a series of powerful (and free!) online writing tools you can use to analyse your own work. Tools that have been tried, tested and given the whole-hearted thumbs up by my own clients.

You’ll also learn about the cultural factors that can affect the degree of impact your writing will have - essential knowledge if English isn’t your first language or if you’re working as part of a global team.

Good writing isn’t primarily about the words you use - it’s about figuring out what you’re trying to say and why it matters.

So early on in the course, you’ll learn how to quickly identify your key message before you even sit down to write. And how to present your ideas effectively - in a way that meets the needs of busy readers.

Specifically, you'll learn more about the reading strategies people use to seek out the information that matters most to them - and how to adapt your writing accordingly.

The techniques you’ll learn for getting your ideas down on paper quickly and clearly will save you time as a writer - and save your audience time as readers.

You’ll also learn how to craft sentences that are clear, concise and jargon-free - so you can communicate your expertise without losing your reader. And how to add warmth to your words so you forge a deeper connection with people everytime you write.

Finally, you’ll learn simple techniques for proofing and polishing your work - so you can weed out embarrassing errors that could undermine your credibility as a writer.

By the end of this course, you’ll be able to:

  • Identify and adopt the features of a ‘professional’ style

  • Save time when writing anything - from day-to-day emails to persuasive pitches

  • Delight your audience - by saving them time when reading your work

  • Quickly identify what you want to say - and how to say it

  • Structure your writing for maximum impact

  • Present your ideas so readers can instantly home in on your most important points

  • Apply a proven formula for crafting pitches and proposals that persuade

  • Communicate your expertise clearly and compellingly

  • Rid your writing of confusing tech talk and off-putting corpspeak

  • Engage your readers by making your writing warmer and more human

  • Establish credibility by proofing and polishing your work effectively

Hands-on practice

The only way to improve your writing is to roll up your sleeves and get writing. That’s why I’ve designed Business Writing For Busy People to be a highly practical course.

Throughout the course, you’ll get opportunities to put theory into practice with exercises and assignments drawn from real-life examples of business writing.

You’ll also be encouraged to reflect on your own business writing. You’ll find the course particularly useful if you’ve got an existing writing sample you’d like to critique and improve on - or a crucial upcoming writing project to complete.

Course resources

Business Writing For Busy People gives you a wealth of resources for crafting clearer, punchier, more persuasive business documents, including:

  • links to free online tools for analysing and improving your writing

  • 51-page downloadable course workbook featuring course exercises and assignments - including model answers - and summaries of the key points of each lecture

  • downloadable copy of instructor's e-book 'Catch Every Error: A Guide To Polishing Your Document Like A Pro - Complete With A Proofreading Checklist'

  • links to useful articles and other online sources to help you produce better business writing

Is Business Writing For Busy People the right course for you?

Business Writing For Busy People has been designed for time-pressed professionals who want to get maximum results from their writing - in minimum time.

If you’re looking for a more comprehensive course that will take you from business writing beginner to the level of a copywriting pro, you might prefer to enrol in one of my other courses, Writing With Confidence.

Business Writing For Busy People covers some of the same ground as Writing With Confidence - albeit with all-new exercises.

However, Business Writing For Busy People focuses on just the most important writing techniques you need to get fast results.


Learn from an award-winning teacher and expert in business writing

I’m Dr Clare Lynch of Doris and Bertie, a London-based consultancy that works with anyone who needs to write as part of their job.

In my decades-long writing career, I’ve taught business writing skills to executives at global companies and international MBA students at the University of Cambridge.

So I know exactly what it takes to help professionals write well in the workplace. Especially if you’re a smart, educated graduate who is having to adapt from an academic style to a new way of writing.

As a Udemy instructor since March 2015, I’ve taught over 145,000 students how to communicate more effectively with the written word. What's more, in October 2019, Udemy bestowed their Student Success award on me for my dedication to my Udemy students.

As a writer myself, I understand the importance of grabbing your audience’s attention - and keeping things to the point. And, as you’ll discover, as an instructor, I practise what I preach. The words students use most often in reviews of my Udemy courses  are ‘clear’, ‘concise’ and ‘engaging’.

My goal with Business Writing For Busy People is to show you the writing techniques that will win you similar plaudits for your work.

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Instructor Details

Clare Lynch

A University of Cambridge tutor. A professional copywriter.

WINNER OF UDEMY'S AWARD 2019 FOR STUDENT SUCCESS

University of Cambridge tutor Dr Clare Lynch is an expert writer with decades of experience.

Clare hasn’t simply edited the work of other journalists at elite publications, such as The Financial Times. She’s also herself a hugely successful copywriter in her own right.

What's more, in October 2019, Udemy bestowed their Student Success award on Clare for her dedication to her Udemy students.


20+ years of writing experience

In her 20+ year career, Clare has crafted copy from scratch for elite clients in a wide range of fields, including lifestyle, retail, property, tech, pharma, finance and government.

Over the course of that career, Clare has honed her techniques for getting under any reader’s skin – and crafting messages that instantly resonate with the target audience. Techniques she now shares with over 28,000 students on Udemy.

Clare’s experience as a writer embraces a huge range of writing formats and styles – including case studies, white papers, feature articles, direct mail campaigns, web content, ad copy, video scripts, CEO speeches and brand messaging.


A blogging expert

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Reviews

4.6

8,743 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Jan Bernard on 10/27/2025

The few sections I watched were refreshing. Their flow and approach to a truly boring topic: BUSINESS WRITING; is engaging and informative. I appreciate that they keep their points concise but informative. I also appreciate the additional tools and courses they recommend to further my learning on this topic.

By Anonymized User on 10/15/2024

In my role as a Supervising Budget and Management Specialist at DBM MIMAROPA, effective communication is essential. Whether I'm drafting emails, preparing reports, or writing response letters, my goal is to convey complex information clearly and efficiently. Taking Clare Lynch's course, "Business Writing for Busy People," has provided me with invaluable techniques to improve my business writing. One of the standout techniques I learned was the Pomodoro technique—writing in short, focused sprints. This method will help me tackle documents that seemed overwhelming, allowing me to break the task into manageable chunks. I would also apply the three-tweet method, as it ensures that I can quickly identify the key message before even starting to write. Using these tools could improves clarity and can help me meet the needs of my busy readers. Likewise, understanding the F-pattern of reading, where people scan documents rather than read them fully, has also shaped how I structure reports and presentations. It will help strategically position key information on the left and write concise, jargon-free sentences, saving time for both myself and my audience. What stood out most was learning how to add warmth to my writing to build a deeper connection with my colleagues and stakeholders. By avoiding overly formal language and focusing on clear, direct communication, I’ve noticed an improvement in the feedback I receive on my written work. Finally, the course introduced me to online tools for proofreading and checking for clarity. These have been helpful in ensuring that my documents are error-free, enhancing my credibility as a writer. Yes, this course is highly relevant for me, given the demands of my role. It teaches efficient writing strategies that will help me craft clear, professional documents and emails—crucial for DBM MIMAROPA's workflow.

By Rachel Walter on 10/13/2023

This course had very good tips and techniques. it is delivered in a way that is easy to follow and has lots of opportunities to practice, which really embeds the learning! If I could change one thing, it did feel like a bit of an advertisement for the YouTube channel and paid subscription, which was a bit odd since this is obviously also a paid subscription.

By Wylie Dyer on 9/14/2023

I think this is very insightful on how writing styles can either be a catalyst for effectiveness or the exact opposite. I am enjoying this tool because it is providing relatable and realistic examples of the way that your writing style communicates the points you are trying to make externally as well as internally.

By Mike Mytkowski on 1/31/2023

True to her word, Claire presents the material concisely and clearly in this two hour course. Packed with practical advice, what you learn can be applied immediately to improve your writing. "Business Writing For Busy People" is somewhat similar to "Writing With Confidence" by same instructor. However this course is squarely focused on business writing, distilling the material to the core necessities. I highly recommend this course for anyone writing content in a business setting.

By Giuliano Jarc on 11/8/2022

Quite good- but People with lots of experience (20+ years ) – would benefit if lessons were shorter. Experinced people have impression that they are, partially, wasting their time. Consider: same content, but presented in “half” of the time (some kind of "fast track to...for more experienced"). .

By Ethan Yeh on 5/4/2022

The courses really enlightened my style of writing. My organization requires a very formal style of writing, but I really like the more personal, direct, and easier-reading style of writing. I will definitely attempt to write less formal, and slowly present this personable, easy, and concise style to my organization.

By Greigh MacMichael on 12/30/2021

I was expecting a dreary course and I am pleasantly surprised. Working in tech this content not only applies to work communications, but also to 'How' and 'why' we should write our tickets so everyone can understand them, this in turn won't suck up our developers time to help identify a needed ticket and then interpret it.

By Anonymized User on 1/14/2021

The course delivers on its promise and Clare does a fantastic job at communication her thoughts with clarity and empathy. I would highlight two sections as the most interesting: The NOSE formula and the use of Passive/Active voice. I would have loved to see more examples of writing, such as social media posts, flyers, etc.

By Fahim Tufail on 1/7/2021

It has helped me to know the mistakes I have been making. I usually write long sentence , use passive way of communication very frequently and have been indirect. I have started writing short , active sentence. And I am trying to be direct in my writing. Now I am avoiding long flowery sentences.

By Manuel Alvarez on 11/15/2020

I found this course failed to capture the students attention.

By Vincent Dishon on 10/23/2020

yes it is a great course so far. I t will help with writing skills and grammar.

Showing 12 of 127 reviews

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Overall Score : 92 / 100