Communicating through Disagreement (Udemy.com)
Master Conflict Resolution: Navigate Disagreements, Enhance Emotional Intelligence, Foster Empathy, and Develop Communic
Created by: Peter Alkema
Last updated June 2025
What you will learn
- Explain the causes and dynamics of disagreements in communication, highlighting the importance of respecting differing viewpoints.
- Recognize and manage the emotional components that influence one’s responses during disagreements.
- Analyze the impact of individual perspectives and values in the creation of conflicts in various communication contexts.
- Identify cognitive biases that contribute to misunderstandings and disagreements.
- Apply strategies to manage stress and anxiety to enhance communication during conflict.
- Demonstrate active listening to better understand and respect differing viewpoints in a disagreement.
- Articulate one’s thoughts clearly and concisely in tense or conflicting situations.
- Employ techniques to remain calm and composed during heated discussions or disagreements.
- Utilize the concept of “agreeing to disagree” to maintain relationships despite unresolved differences.
How it compares
Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:
- Rating3.6 out of 5among the lower-rated ones
- Reviews187#310 of 393 by number of reviews
- Length16.8 hourslonger than 95% of them
- Last updatedJune 2025earlier than 52% of them
Course Description
Are you tired of feeling overwhelmed and frustrated during disagreements? Do you struggle to communicate effectively when tensions rise? Join us in this transformative course where we will delve deep into the dynamics of disagreement and conflict resolution
In today's world, disagreements are inevitable, whether in personal relationships, professional settings, or public discourse. Learning how to effectively manage disagreements is a valuable skill that can not only enhance communication but also foster personal growth and understanding. This course is designed to empower you with the tools and knowledge to turn conflicts into opportunities for positive change
Throughout the course, you will embark on a comprehensive journey that explores the psychology behind disagreements, the influence of emotions, cultural considerations, and ethical implications. We will delve into practical communication skills, negotiation techniques, conflict resolution models, and the role of power dynamics in disagreements
You will learn to cultivate active listening skills, articulate your thoughts clearly, remain calm under pressure, and find common ground in disagreements. By practicing empathy, fostering understanding, and honing your negotiation skills, you will be well-equipped to navigate complex conflicts with confidence and poise
In addition, this course offers a unique opportunity to delve into case studies, real-life scenarios, and practical exercises that will deepen your understanding of conflict resolution strategies. From mediating disagreements between others to managing unresolvable conflicts, you will develop a holistic skill set that can be applied across various personal and professional contexts
Moreover, the course is designed to encourage personal growth and reflection, allowing you to harness disagreements as catalysts for positive change. By fostering a culture of healthy disagreement and embracing differing perspectives, you will be able to create meaningful connections and foster collaboration in diverse environments
By the end of the course, you will not only have honed your conflict resolution skills but also cultivated resilience, confidence, and a growth mindset. You will emerge as a skilled communicator capable of navigating disagreements with tact, empathy, and a focus on constructive dialogue
Join us on this transformative journey towards mastering the art of communication through disagreements. Enroll now and embark on a path towards personal and professional growth through the power of effective conflict resolution. Let's navigate disagreements together and pave the way for positive change and understanding in all areas of your life
Instructor Details
- 3.6 Rating
187 Reviews
Peter Alkema
"What an amazing course! After finishing this course, I have confidence. Thank so much Dr Peter Alkema" ... "This is exactly the jump-start I needed. Very clear and concise"
I lead Digital Transformation & Architecture at ABB and I've been featured on CNBC Africa and won the Gartner CIO Of The Year in 2016. I founded and led the largest banking hackathon in South Africa which was published in 2019 as a case study by Harvard Business School.
I've taught over 100,000 students about technology, business, academics and self-development. In 2020 I completed my PhD at Wits University In Johannesburg. The study introduced a ground-breaking theory of Agile software development teams. My woodworking book was published in 2014 and has sold over 10,000 copies.
Olugbenga Gbadegesin: "Excellent delivery" / Lebogang Tswelapele: "This is what I have been longing for" / Paskalia Ndapandula: "Peter speaks with so much clarity" / Amantle Mangwedi: "It was straight to the point and the sections are cut into nice short segments which made it easier to go through" Kathy Bermudez: "Excellent material. Well organized..."
Werner van Wyk: "Thank you Peter, once again your lesson and course have given me so much knowledge and understanding" / Yvonne Rudolph "I really look forward to take everything i learned in action" / Josephine Mahlangu: "exactly what I needed to know, absolutely valuable and helpful for my personal growth"
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Reviews
By Christophe Gauthier on 3/31/2026
A lot of repetition through each video of ideas but also of the same sentences. It feels like the script has been written by IA. Also spoken by IA with very little breathing or variation in tones.
By Angela Johnson on 12/15/2025
Yes_ I have to learn how to not look at the time it's taking to get to the point of the matter.
By Lauren Lopez on 11/4/2025
This course was painfully long, repetitive, and the use of AI in the images was not reviewed and it was obvious. I would not recommend this course to anyone.
By Corey Markuson on 10/26/2025
Good content, way too many quizzes and hour long exams is excessive. Other then that, it is definitely is a good course.
By Leota Johnson Rivera on 7/5/2025
Yes, I am a mediator and Conflict Managment Consultant. The course content is great for me to incorporate into my training.
By William Chadwick on 5/20/2025
Really impressed by everything so far - with the exception that I feel like there probably need to be disclaimers about the use of AI (it's mistakes can be serious).
By Chris Williams on 12/12/2024
Learning more than what I thought I would. It's not only helpful in my career but also in my relationship with my wife and kids.
By Anonymized User on 12/10/2024
The content of the course is good if you listen only to the audio. To maximize the value of this course, I suggest only taking the MP3s and quizzes as the creation of "video" content is genuinely terrible. It is full of badly generated AI images. It show this UDEMEY course was done in a hurry from something else without much care for the quality of hte course. When you want a picture with text in it, get the text right ! AI doesn't do this.
By Anonymized User on 10/18/2024
Content as expected. Voice over for me set too low, I had to turn up the volume at my laptop (much) higher than I usually do. Pictures: easily discovered as AI generated, if text should be displayed, the prompt should include the exact spelling. Integrated background videos: in the first 6 sections one of the clips was displayed min. 3times, not great. And showing the resources and moving/hovering over the page I found very distracting, i.e., I lost some of the spoken content.
By Liz Terblanche on 9/16/2024
Learning essential skills.
Quality Score
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Overall Score : 72 / 100












