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UdemyOffice ProductivityPaid courseBeginner levelCertificate

Outlook 365 Beginner (Udemy.com)

This course is designed to teach students the basics of Microsoft Outlook 365.

Created by: Intellezy Trainers

Last updated February 2024

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What you will learn

  • Learn the basics of Microsoft Outlook.
  • Create and Send Messages.
  • Organize Mail with Folders.
  • Manage and Organize the Outlook Mailbox.
  • Manage the Calendar, Tasks and Notes.
  • Increase Efficiency with Outlook.

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Course Description

This course is designed to teach students the basics of Microsoft Outlook 365 and help them gain familiarity with the Outlook environment and basic functionality. It is important to note that this course will be focused on the Desktop application version of Outlook 365. A separate course is available on how to use the Online application version of Microsoft Outlook. The first chapter, the first look at Outlook, will provide a tour of Outlook 365's user interface. Participants will adjust reading options and navigate the main tabs and sub-applications within Outlook 365.

In the second chapter, creating and sending messages, students will learn the basics of email, how to create and send messages, and how to work with attachments. In the third chapter, Managing and Organizing the Outlook Mailbox students will also learn organizational techniques through the use of folders, views, categories, flags, and searching.

The Fourth, Fifth and Sixth chapters will provide a basic overview on how to use several of the Sub-applications that exist within Outlook 365 Desktop. These sub applications include: the calendar, the contact/people view, and the task list.

The final chapter in this course will round up the basic overview by discussing several techniques that help increase efficiency in Outlook. These include using the focused inbox, creating and using signatures, setting out of office replies, and creating quick steps.


This course aligns with the CAP Body of Knowledge and should be approved for 3.5 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.

With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs. Check out all Intellezy has to offer with our award-winning video content!


Updated: 06/02/2022

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Instructor Details

Intellezy Trainers

Intellezy collaborates with organizations to help implement and adopt technology to its full potential. Our online videos include 250+ courses designed to educate and empower individuals

Our library, recognized by top influencers such as The Craig Weiss Group, Training Industry and eLearning Journal, provides dynamic and task-focused videos, quick reference guides, and assessments right at your fingertips, right when you need them.

In today’s rapidly evolving workplace, it is imperative to make sure your team members have the skills and expertise required to succeed. Intellezy offers custom content development to ensure learning materials, and the delivery approach is aligned to meet intended outcomes and address your specific training needs without covering topics that may be unnecessary or irrelevant.

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Reviews

4.5

158 ratings on Udemy

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By Megan Crapser on 7/30/2026

A great insight into everything Outlook 365 has to offer for beginners. Also easy to follow.

By Tshepiso c Ditshoane on 2/26/2023

It was a very good one and it will highly help me in my everyday life.

By Maria Morgan on 11/2/2022

what I expected from a short "beginner" course. Feels fast at times but I just took advantage of the ability to pause and re watch. Information was straight to the point and I appreciated that.

By MEREDITH LAUGHLIN on 9/1/2022

Though I work with Outlook daily, this is surprisingly beneficial to learn all the ins and outs of each icon and how to best organise an inbox to serve you in the best way possible.

By Mireille Laforest on 1/28/2021

Le cours correspond à mes attentes. Il y a juste le problème de sous-titrage. La traduction est vraiment mauvaise et le débit de parole de professeur est très rapide. J'aurais vraiment préféré le cours dans ma langue maternelle.

By Melissa Johnson on 9/22/2020

So far go good. I have a lot to learn.

By Mark Cross on 9/11/2020

I realise that I have had, albeit limited, experience of the email component of Outlook 365. I very much enjoy the verbal pace and expression of the tutor. I feel that it will be a productive relationship.

By Anne Mary Linnane on 7/14/2020

Very good, easy to follow. Will continue with further teaching videos

By Colleen VanRyn on 6/21/2020

This was a great course. I did not have some of the same features on my 365 though.

By Catherine Akins on 2/27/2020

The instructor was easy to understand and covered information in a way that made sense.

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Overall Score : 90 / 100