UX Design Process from User Research to Usability Testing (Udemy.com)
UX Process for Beginners from User Interviews to Personas, User stories, Information architecture to Usability testing
Created by: Muhammad Ahsan Pervaiz
Last updated March 2021
What you will learn
- Define Product Scope & Feature Matrix
- User + Stakeholder Interviews
- Building Personas, Journey Maps, User Stories + User Scenarios
- Affinity Diagram, User Flows and Site Maps
- User Lifecycle Funnel - Birds eye view of UX Process
- Usability Tests - First Impressions, Essential Task tests, Surveys
- Ideation, Wireframing and Prototyping
- Master UX Process in simplified way
How it compares
Against the other 144 rated Udemy courses in UX Design on CourseDuck:
- Rating4.3 out of 5higher than 31% of them
- Reviews947#46 of 145 by number of reviews
- Length4.8 hourslonger than 62% of them
- Last updatedMarch 2021earlier than 54% of them
Quality Score
Overall Score : 86 / 100
Course Description
When a beginner start their User Experience Design process, they get confused about where to start the UX Design Process. There are hundreds of things involved in a UX Design process and each design firm uses their own version of this User Experience Process.
Project based course –
→ Creating and Improving User Experience of an Ecommerce Startup called Frokland
Should we start with User Interviews, Personas or Customer Journey Maps? Should we first define the scope of the product? Which UX process is related to Users or the Business?
In this course, you will learn how to start User Experience process in a simplified way for beginners and why do we need User personas, feature matrix, competitive analysis etc…
You will get tons of DOWNLOADABLE RESOURCES in the format of
PDF Notes
UX Templates to get started
You will learn about
User Life-cycle Funnel
Defining the Scope of the Product
Stakeholder Interviews
User Interviews
WAAD Affinity Diagram
User Personas
Empathy Maps
User Journey Maps
Feature Matrix
Competitive Analysis
User Scenarios
User Stories
Hierarchical Task Inventory Model
User Flows
Site Maps
Card Sorting for Information Architecture
Task Interaction Models
Wireframes
Prototypes (in details with types of prototypes)
Usability Tests
First Impressions Test (5 seconds test)
Essential Task Test
Workaround Test
Surveys & Questionnaire
I will also show you few online tools to create User Flows, Site maps, Card Sorting, Personas and User Journey maps so you can create them online with ease
If you have any question, you can always ask me
Now let’s dive into the course and start learning the UX process in detail
Instructor Details
- 4.3 Rating
947 Reviews
Muhammad Ahsan Pervaiz
Hi, I’m Muhammad Ahsan, a Senior UX/UI & Product Designer with 20 years of experience in UX design, product strategy, and design consultancy.
I started my journey from scratch and went on to work with FORTUNE 500 companies including Intel, Panasonic, and Coca-Cola, along with SaaS startups and ProductHunt launches. I’ve helped teams design user-centered products and UX onboarding systems, including a startup that ranked Top 3 Product of the Day on ProductHunt.
Currently, I work as a Lead UX Designer Consultant, where I design and scale dashboards, portals, and SaaS applications. For the past few years, I’ve been leading UX efforts for a U.S.-based weight loss healthcare company, LumiMeds, designing patient, provider, and admin portals used by real users daily.
Alongside client work, I’ve taught UX design to over 100,000+ students globally across multiple learning platforms. I also run a YouTube channel, LearnUXID, with 36,000+ subscribers, where I share practical UX, UI, and product design insights from real-world projects.
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Reviews
By Diyalee Bhardwaj on 1/20/2023
I have done another UI course by the same instructor where all the processes were really up to date but in this course I feel all the processes involved a little outdated formats but overall it was an informative course and I got to learn the basics of UX course. Thanks
By Alexander Sincennes on 1/14/2022
I took this course as part of a set of refresher courses and honestly this course was the most in depth of the ones I have taken this far. I will say that the instructor is very knowledgeable but can sometimes be a bit boring. However, in my opinion the 2 aspects counter each other and in turn did not effect my overall learning. I preferred to complete assignments outside of Udemy by doing the work myself and seeing if my work aligned with multiple sources rather than just one. overall great course on UX
By Anthony Primus on 10/17/2021
Another fantastic course! The lessons were clearly taught and easy to follow. The activities and assignments were also invaluable; It really helped solidify all the concepts. This is honestly one of best courses out there as it's jam-packed with lots of critical insights :) This course was exactly what I needed. I learned a ton and I really feel much more confident as a UX designer ;) Thanks Muhammad Ahsan for creating another amazing course ^_^
By Magdalena Bandura on 6/13/2021
I've made a few UX designe process courses and this one was the best. It has clear structure with steps separated just as in real design process. I knew most of presented tools but still enjoyed lectures, extra materials and especially online tools, which I'll be using for sure. There's one thing that was missing here (or I've missed it - then I'm sorry not paying attention enough) - insights as a separate structure that should keep in mind for the whole ux design process. Thank you a lot, good job!
By Allison Schedin on 1/1/2021
Wish the talking points could have been more succinct. There have been a number of typos, and dry series of slides. Helpful as a overview of all different kinds of terminology and deliverables in design.
By Adriana Diaz on 8/26/2020
Really good! I think this is the most complete and clear ux course, i have taken here in udemy. This make me feel more confident of what steps to take and how. The teacher is really nice and kind. In announcements he also provides a lot of information and has also videos on recommendations about which books to read for further knowledge and what icons and illustrations he recommends to buy for big projects. This was one of the best courses i have found here! Just love it!
By Bailey Thigpen on 6/5/2020
Only leaving a review because I wish I had known before purchasing this course that it was at such a beginner level. Teacher seems nice and well educated, but I would check to see if he has any more advanced courses on this topic if you're interested in this. All info here seemed self explanatory and was repeated and dragged out throughout the course. I was looking forward to seeing the examples of diagrams, but most looked to be from the early 00's. Outdated and would not fly today, especially if you're a designer. Perhaps useful to someone who has never heard of UX design, but if you have basic knowledge and common sense I'd skip over this one.
By Arnold Scott on 4/8/2020
Excellent course. Exactly what I needed to understand the tools and methodology used in UX Design. Felt the instructor was extremely comfortable with the material and communicated it excellently. Tiniest of issue is some spelling mistakes in the course material but this can be easily overlooked with the usefulness of the extensive templates he provides. Highly recommend this course to anyone looking to learn how to navigate through, what was, the UX Design jungle. Well done Sir!
By Diana Ford on 10/2/2019
I listened to the course twice or three times and get something new every time. There's a lot there. The instructor says that there are folks that rate him lower. that's prob because they have never created a product from scratch, and are understanding how to make the jump from problem space to solution space. The instructor covers this. However, you still need a basic appreciation of app creation to get it. For those, i suggest you go create an app without this KB first, then with the KB, and you will see the difference.
By Sandip Kumar on 7/19/2019
He is one of the bestest mentor of this universe. Pakistan is so lucky that he have such amazing teacher who understand the actual thing that is the level of understanding of students and what they actually need and what is actually worth for them. I recommend his all courses to everyone because he is amazing as well he explains everything in easy and simple way so that you can make yourself better and achieve your goal easily with enjoyable way thank u so much
By Hemasundaram
Awesome
By SNEHAL AGNIHOTRI
good












