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UdemyLeadership & ManagementPaid courseAll LevelsCertificate

7 steps to effective Performance Management Conversations (Udemy.com)

Motivate, energise and inspire your people to perform at their best and get results

Created by: Skill Boosters

Last updated October 2017

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What you will learn

  • Be clear about the purpose for your conversation
  • Know how to set your conversation up to succeed
  • Understand the difference between corrective and amplifying feedback
  • Understand the importance of learning from success, and how to do so
  • Prepare yourself emotionally to have a great conversation
  • Be able to use behavioural science to increase the effectiveness of performance management conversations
  • Understand how learning occurs, and how to encourage effective learning
  • Know how to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
  • Understand the place of mistakes and forgiveness in performance management
  • Be equipped with a specific performance management conversational structure and style
  • Know how to encourage and increase wanted behaviour and performance

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews928#122 of 231 by number of reviews
  • Length0.5 hoursshorter than 99% of them
  • Last updatedOctober 2017earlier than 93% of them

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Course Description

Want to know how to ensure your performance management conversations are motivating and energising, inspiring and effective, whether formal or informal? Then this is the course for you. In this course, we go beyond the standard advice to listen well or to set SMART goals and look at the psychology of motivation and communication to learn what really makes the difference.

The course involves watching video drama and lectures and also includes:

  • Learner notes and exercises for each section to enhance and consolidate learning
  • A short quiz at the end to check learning
  • Downloadable resources and web link
  • Video populated with written captions  to emphasise key learning points.

By studying this course, you will learn:

  • The importance of clarity of purpose for your conversation
  • How to set your conversation up to succeed
  • The difference between corrective and amplifying feedback
  • The importance of learning from success
  • The importance of attending to your emotional state in the conversation
  • How to use behavioural science to increase the effectiveness of performance management conversations
  • How learning occurs, and how to encourage effective learning
  • How to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
  • The place of mistakes and forgiveness in performance management
  • A specific performance management conversational structure and style
  • How to use goal-setting as a performance management tool
  • Seven tips for creating enjoyable and effective performance management conversations.

This course is suitable for anyone who is expected to have an impact on someone else’s performance. This could be a team leader, a coach or mentor or a human resources or learning professional. This course will help you have motivating and effective performance management conversations that really focus on building relationships, creating shared ambition and goals, identifying potential and creating great performance.

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Instructor Details

Skill Boosters

At Skill Boosters we work with leading subject matter experts to design, develop and deliver effective video based training for the workplace.  We are passionate about delivering impactful training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances.

Our courses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires our learners.

Skill Boosters courses and resources are trusted by many of the world's leading organisations to develop and improve the skills and behaviours of their people.

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Reviews

4.4

928 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Kim Sturrup on 5/5/2020

Yes, as I had to complete Performance evaluation and my conversations were on point. This course has strengthen what I had done, especially the quality relationship with staff. However, I did mix the two feedback Corrective/Amplifying in the same conversation. This I now know not to do.

By Anonymized User on 1/30/2020

We deal with many complex scenarios in the work place such as performance management as we may think that a person is under performing due a specific reason that we pt out there whereas the video makes us understand and go deeper than just the surface. it will be a great help with these type of conversations going forward.

By Anonymized User on 11/26/2019

This course resonates with me as a manager of 10 years. Many things I know, but it reinforces that I am employing worthwhile tactics - and reminds me of things that can be taken for granted.

By Soo San Au on 7/28/2019

Yes, the course is enriching. Reporting officers get to learn on how to motivate their reporting staff to perform better during the performance management programme review.

By Anonymized User on 7/9/2019

Differentiating between Corrective and Amplifying feedback is important and more so is not to mix the two in the same conversation. Not sandwiching performance conversations are better for getting the correct message across effectively.

By Sebastian Huovila on 6/26/2019

Very good points and something to think about for upcoming performance management conversations. The videos could be slightly longer with more examples e.g. on how to conduct separate conversations for corrective and amplifying feedback (in a world with time constraints)

By Anonymized User on 6/14/2019

Yes the course was very easy to understand. I love that there were examples in each topics to better understand and comprehend the message they are trying to put across. I also love the resources outlining the summary of the this.

By Kristie Mishelle Rumsey on 5/22/2019

I think so. I have wrestled with the idea of management off and on over the years. I worried no one would listen to me. This course shows me ways to build that professional relationship.

By Anonymized User on 4/25/2019

It made me realize the importance of making sure to establish a high-quality relationship with my staff in order to have a productive performance management conversation.

By Jordan Bair on 12/6/2018

I really appreciate the effort put into this lecture. Most of the HR/business lectures I’ve watched thus far (on Udemy) have been istock photos with a presenter in bad lighting. This lecture is informative and thoughtful. Worth my money!

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Overall Score : 88 / 100