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Culture | How to Manage Team Conflict (Udemy.com)

Understand how to harness healthy conflict in teams and how to manage conflict conversations

Created by: Learoy Tonight

Last updated December 2021

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What you will learn

  • Understand how perceptions create conflict
  • Determine factors that create unhealthy team conflict
  • Harness healthy conflict in teams
  • Communicate effectively in conflict
  • Manage conflict conversations
  • Balance speaking and listening in conversations

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.6 out of 5higher than 69% of them
  • Reviews15,215#15 of 231 by number of reviews
  • Length0.5 hoursshorter than 99% of them
  • Last updatedDecember 2021earlier than 84% of them

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Course Description

Culture is not so easily defined. We think about culture as the mix of ingredients to get a recipe right. How to manage team conflict with Learoy Tonight will provide you with the skills and knowledge to understand what drives culture and what you can do to create and foster the one that's right for you.

If you thought you were living in a world where conflict never exists, well I'm about to burst your bubble, because it does. If you already knew that but thought, 'Hey, my team members are adults – they'll figure it out themselves', then guess what? They won't.

The reality is, when you avoid conflict, it doesn't go away. It just bubbles under the surface, festers and creates divides. Between two individuals, it can likely become a situation whereby each person recruits on either side. This causes rifts across the whole team. In most cases, if you don't deal with it early, you'll be managing many of the symptoms before you ever get to the real cause.

Each lecture in this course has been carefully selected for you to explore how to implement relevant and meaningful strategies to support you as a leader and culture driver now and in the future.

This course will provide you with many tips and tricks you can utilize inside and out of your workplace, it will encourage and motivate you to really understand and support the environment you're trying to create.

Learoy Tonight is a fresh business with interesting and modern ideas towards education. Many people take part in creating these courses – from subject matter experts, to researchers and designers – to ensure you are provided with the best learning experience and the most up to date information. We are excited about education and want to give you the opportunity to be the best you can be.

This course will take you approximately 30 to 45 minutes to complete and will cover ways you can tackle conflict head on, and embrace positive team conflict at work. Our content will give you the opportunity to listen to experts and understand relevant models for you to use on your journey to a strong team culture. This will be an experience to enjoy with a collection of videos, interviews and engaging imagery throughout our presentations.

This course is a small section of our Culture: In the Mix journey. If you would like to really challenge yourself, join us for the entire culture building experience.

What are you waiting for? Start tonight, be on your way to amazing culture tomorrow.

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Udemy Discount

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Instructor Details

Learoy Tonight

Learoy believes that an investment in education is an investment in your future business. Learoy has a driving passion for outcomes, business return and creating engaging learning experiences.

Learoy Tonight is essentially bite size learning, it's all about learning that little bit now and implementing those new skills and knowledge in the workplace tomorrow.

Learoy isn't your typical education company. It's a forward-thinking, digital business that's leading the way. We've done the research and we're driving results through education. You'll see.

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Reviews

4.6

15,215 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Hauwa Alhaji Bakari on 8/11/2026

This cou4se was amazing; the content was straightforward and relevant to real workplace situstions.

By Nandkishor Khidkikar on 6/29/2026

Ideas described in the lesson are realistic. They guide the right way to resolve conflicts at initial stage. so conflicts do not develop crisis in the team.

By Vuppu Sunanda on 6/5/2026

The training was well-structured, informative, and engaging. The content was presented clearly, making it easy to understand the concepts and their practical applications. The trainer demonstrated strong subject knowledge and encouraged participation throughout the sessions. The hands-on examples and real-world scenarios helped reinforce the learning. Overall, the training enhanced my knowledge and provided valuable insights that I can apply in my current role. Thank you for organizing this valuable learning opportunity

By Glenwood Pointe on 5/14/2026

Very informative and thought provoking. It gives quick insight into some of the root causes of conflicts.

By Kathleen Gonzalez on 4/21/2026

Working in any department, no matter how many employees are on a team. Tackling the tricky conversation early on, is key to avoiding any crisis that damages the culture. Thanks so much for all the information!

By Sherry Whobrey on 3/14/2026

I gained useful insights that will enhance my management style moving forward. Thank you!

By Anonymized User on 3/6/2026

There was perhaps too much emphasis on why conflict is good and bad, but when it started to get into how to manage conflict, the quality picked up.

By Ramu Mallina on 2/13/2026

Good course with practical examples on conflict management. The explanation of different conflict styles and early intervention was very useful for leadership roles.

By Narumon Kamtui on 1/7/2026

That's really great. It's very relevant to real-life situations and provides a approach I can apply.

By Gretchen Kehl on 12/26/2025

This course was OK. I think there could have been some video examples instead of narrative over a nature slide show. Didn't hold my attention very well.

By Adam Iovine on 11/22/2020

Relevant information for supervising a small group, great info for new supervisors.

By Colleen Brown on 11/22/2020

Lessons and steps of value to incorporate in situations of potential conflict.

Showing 12 of 278 reviews

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Quality Score

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Overall Score : 92 / 100