Dealing with Difficult People (Udemy.com)

The actual content was great and helpful. I really did not like the AI portion though. Creating fake content and situations while also incorporating the points, is almost impossible within the time limit. Also, AI was very poor at understanding. The course would have been great without the AI part.

Great explanation about the different types of people that I work with everyday. And how to handle the situations that they put me in.

I was not a fan of the AI role player sessions using the microphone option. One problem being, its difficult to create dialogue with a computer. I found the chat option to be more beneficial. Also, the microphone option was picking up other coworkers talking in the background and inputting that into the conversation when it did not apply to what I was trying to input.

Good Refresher course on Office and Management dynamics and to learn how to better work as a team

Just AI growing still. The more it is used, I'm certain the better this will get. I answered some of the specific topics, but AI didn't recognize it because I did not use their quoted wording. Great concept though, good information.

This course offered some genuinely useful tools for workplace communication, self-awareness, and handling difficult personalities more professionally ✨ I appreciated the focus on introspection, emotional regulation, and maintaining professionalism under stress, and there were definitely practical takeaways I can apply moving forward That said, the heavy reliance on rigid personality “types” sometimes felt overly simplistic and leaned too much into stereotyping rather than acknowledging how nuanced workplace dynamics can be ⚖️ The AI roleplay feature also had strong potential but felt somewhat underdeveloped, as the scenarios were interesting but not always as realistic or adaptive as they could have been Overall, this was a solid foundational course with helpful strategies, but some sections felt repetitive or overpackaged Worth taking for the practical communication skills, but there’s definitely room for improvement

The AI practice was creative, but not needed. Real life examples will go much further into the practice. Most of the recommendations had similarities like be professional and document everything.

Roleplaying by utilizing ai and a microphone does not work when you are not in an office environment, including ambient noises (trains/cars/construction), as well as having a radio consistently going off due to being required to respond to calls. Additionally, it seemed to be a review of "Managing Narcissists Blamers, Dramatics, and More..." by Mark Murphy which was published December 2019.

Yes this was a good match, there was a lot to take away and that can be utilized going forward.

Yes it was good match as often working on Projects and managing a large team it comes with its own problems. This course will provide me some guidelines to tackle the same