Effective Communication in the Workplace (Udemy.com)
Business Communication Training
Created by: Lecturio GmbH
Last updated January 2024
Our take
Based on the ratings of 66,145 students, a sample of their written reviews and the syllabus, as the course stood in January 2024. No course pays to be reviewed.
This is a short workplace communication course, about 2.9 hours across 13 lectures and 6 quizzes, taught by Dan O'Connor and published through Lecturio. It is pitched at employees, mid-managers and executives alike. The focus is on using your voice to steer a conversation, power phrases versus danger phrases, handling conflict, and spotting patterns in relationships. It is one section of video with a certificate, and nothing is required beforehand except interest in the topic.
Reviewers like the delivery. Several call the speaker clear and the pace interesting, and one says the real world examples matched the personalities they deal with at work. Another says it helped them lead a small crew more efficiently. The complaints are mild. A couple of people wanted more useful phrases and a few more topics, which fits a course this short. One three-star reviewer pushed back on the idea that a single person is solely responsible for a relationship breaking down, and the talk of establishing power and control will not suit everyone.
The ratings are strong: 4.5 stars from over 66,000 ratings, with more than 121,000 students. The last update was January 2024, so it is over two years old, though the subject does not depend on software that ages. It is a quick, low-commitment pick for anyone who wants a few practical habits for everyday work conversations. People hoping for scripts, long exercises or a full curriculum may find it thin.
Pros
- Real workplace examples that reviewers found relatable to daily conversations
- Clear speaker and an interesting pace, according to several reviewers
- Short at 2.9 hours, with 6 quizzes to check what has stuck
- Power phrases versus danger phrases gives reviewers something concrete to practice
Cons
- Short runtime leaves some reviewers wanting more phrases and more topics
- Last updated January 2024, so it is more than two years old
- The power and control framing did not sit well with at least one reviewer
I LOVED the real world examples. It is so relatable to the daily interpersonal conversations I have with the varied personalities I work with.
Listed for all levels, but it suits working adults new to this topic. No prerequisites beyond interest.
What you will learn
- Basic communication methods and patterns, like using your voice to control the conversation
- How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict
- Establish power and control in any relationship, so you can use that power to direct the relationship in the direction you choose
Course content
1 section · 13 lectures · 2.9 hours of video 6 quizzes
- 1Effective Communication in the Workplace 1 free preview13 lectures · 6 quizzes · 2.9 hours
Who it is for
The instructor says it suits
- Employees
- Mid-Management
- Executives
What you need before you start
- Besides the interest in the topic there are no further requirements.
Course Description
Become a master of effective professional communication!
This course covers the critical communication foundation on which a professional image is built. You will learn how to build a solid, unshakable foundation so you can easily command more attention and respect when delivering a critical message either at work or at home.
In this course, you will learn how to:
Establish power and control in any relationship, so you can use that power to direct the relationship in the direction you choose
Recognize patterns in our relationships, and what those patterns mean, so you can change your patterns to ones that serve you
Identify what key elements are really missing in your relationships that are preventing them from moving forward, so you can then infuse your relationships with these missing pieces
As a comprehensive online training, this course is designed for different audiences. Therefore, it may be used as either of the following:
Basic Employee Training
Mid-Management Training
Comprehensive Executive Training
Dan O'Connor has been delivering tactical communication programs to businesses, governmental entities and individuals for over 15 years. The results from Dan's online communication training program and YouTube training videos are measurable in the responses of students and subscribers that he has helped create a personal compass for both personal and professional growth. One of the key aspects of his success is the emphasis on practical, day-to-day communication solutions for the stressful situations with which we all live.
Instructor Details
- 4.5 Rating
66,145 Reviews
Lecturio GmbH
Lecturio is a leading online knowledge platform that offers more than 5,000 courses and trainings from a variety of topics including business trainings, software, law, medicine and more in both English and German. Students and learning enthusiasts have the opportunity to revise lectures content digitally in addition to their in-class lectures, professionals can improve their expertise in a specific area, and companies can centrally train their employees in an affordable way.
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Reviews
By Jarrett Mostiller on 8/31/2026
I;ve been in numerous communication trainings and this is by far the best. I was engaged the entire time, and I LOVED the real world examples. It is so relatable to the daily interpersonal conversations I have with the varied personalities I work with.
By B Venkatesh on 8/26/2026
This course offers clear, actionable strategies for navigating complex workplace dynamics. The practical tactics for managing conflict, maintaining composure under pressure, and using voice control to lead conversations make it a valuable resource for professionals looking to enhance their communication skills.
By Sharath Gowda C K on 8/25/2026
The communication courses were very useful and informative. They helped me improve my communication skills, especially in speaking confidently, listening effectively, and expressing my ideas clearly. The courses also provided useful guidance on professional communication, workplace etiquette, and interacting with others.
By Yuliia Dovga on 8/21/2026
Speaker is great, good in for short amount, but could elaborate more or give more useful phrases
By Sarah Barker on 8/18/2026
I get some of what he is saying. but saying we are solely responsible for breakdown of all relationships, I do not accept. We could handle situations differently, but can't always control the cause.
By Matilda Maheso on 8/14/2026
This training was quite insightful. I tend to lean more on danger phrases than i would on power phrases. This helped me discover my weaknesses when it comes to communication. practicing the queues learned in the course will help me articulate my thoughts better without sounding condescending, and passive aggressive
By Oluwatomisin Abiodun on 8/7/2026
I believe that Dan did an incredible job with the way he took me step by step, all I need to know about Effective Communication in the Workplace. How to boost confidence, different communication tools as well as different tag statements and their appropriate usage.
By M T Kwock on 7/27/2026
Mostly interesting. A lot of these tactics seem a bit pseudo-sciencey and may be cultural based instead of universally across all people (e.g. Person to the right is most important, looking left is thinking one way, looking right is thinking another). I'm not sure how well a lot of these tactics should be practiced at home on your family members since if determined, could feel more manipulative and very non-earnest.
By Fereshteh Toolami on 7/1/2026
I liked this lecture a lot because it teaches me to communicate more effectively at my workplace with my coworkers and supervisors. I will try to learn it by heart and apply it wherever is needed. In fact this course reminded me how bad I was in communicating properly. Thank you that.
By Mohammed Alghawi on 6/1/2026
Understand the importance of clear, concise, and professional communication in a work environment. I learned how to actively listen, communicate confidently, and adapt my communication style to different audiences and situations.
Quality Score
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Overall Score : 90 / 100










