Management Skills Training for New & Experienced Managers (Udemy.com)
Management & Leadership Skills Certification in Developing People, Leading Teams & Improving Processes
Created by: Lawrence M. Miller
Last updated January 2025
Our take
Based on the ratings of 28,230 students, a sample of their written reviews and the syllabus, as the course stood in January 2025. No course pays to be reviewed.
Lawrence M. Miller's course is a 12-hour management primer split into 14 sections and 91 lectures. It moves from delegation and motivation through coaching, difficult conversations and discipline, then into team facilitation, conflict resolution and process improvement. His lean management background shows, especially in the last two sections. The pitch is new managers, but the description says experienced ones can use it as a refresher, and the syllabus fits that.
Reviewers call the content practical and easy to apply, and one says they are already using the lessons in their daily duties. Others like the real-life scenarios, and one praises the quiz in each module. Of about 28,000 ratings, roughly 25,000 are four or five stars, and fewer than 500 are one or two. Complaints are mild. One reviewer found it surface-level and did not buy the push for teams to share a room. A non-native English speaker said following along took real effort.
The thirteen exercises are where the value is, but they assume you have a team or a coach to try them on. The optional Green Belt certificate means sending a portfolio to the author. The course was last updated in January 2025. It is a solid first course for a first-time manager who wants breadth. Skip it if you already manage well and want depth on one skill.
Pros
- Thirteen exercises to try on a real team or with a coach
- Reviewers call the lessons practical and easy to apply at work
- Twelve quizzes reinforce the lessons, according to reviewers
- Covers motivation, coaching, discipline, conflict and process improvement in one place
Cons
- One reviewer called parts surface talk and doubted the case for co-located teams
- Strong lean management slant that may not suit every workplace
- Exercises assume a team or coach, and the Green Belt needs a portfolio sent to the author
Covers many topics and scenarios that we can come up against, broken down in easy to do modules. Each module has a quiz when helps to reinforce what you have learnt.
Listed for all levels, but pitched at first-time managers. No prerequisites, though a real team helps with the exercises.
Featured in our guide: The 10 Best Leadership and Management Courses on Udemy in 2026
What you will learn
- Motivate your employees and create high engagement and empowerment.
- Provide specific job training for your team members..
- Lead teams to become high performing teams engaged in continuous improvement.
- Understand and develop "lean management" problem-solving and process improvement.
- Resolve conflicts with others and among team members.
Course content
14 sections · 91 lectures · 12 hours of video 12 quizzes, 14 articles
- 1Introduction to the Essential Skills 2 free previews7 lectures · 1 quiz · 40 min
- 2The Changing World of Work 2024 1 free preview8 lectures · 57 min
- 3Responsibilities: Communication, Boundaries and Delegation5 lectures · 1 quiz · 35 min
- 4Developing Employee Skills 1 free preview4 lectures · 1 quiz · 27 min
- 5Motivating Your Team Members 1 free preview9 lectures · 1 quiz · 1.6 hours
- 6Coaching and Communication Skills10 lectures · 1 quiz · 59 min
- 7Difficult Conversations - Giving and Receiving Feedback3 lectures · 17 min
- 8Discipline - Justice, Discipline and Self-Control6 lectures · 1 quiz · 47 min
- 9Team Formation and Organization7 lectures · 1 quiz · 59 min
- 10Team Facilitation & Decision Making6 lectures · 1 quiz · 59 min
- 11Conflict Resolution5 lectures · 1 quiz · 38 min
- 12Keeping Score and Goal Setting5 lectures · 1 quiz · 43 min
- 13Problem Solving Process Improvement 1 free preview6 lectures · 1 quiz · 53 min
- 14Improving Your Work Process10 lectures · 1 quiz · 1.5 hours
Who it is for
The instructor says it suits
- New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
- Any manager wanting to improve their people management skills.
- Technical or other employees seeking future leadership positions.
What you need before you start
- There are no requirements for this course other than the desire to become a highly successful manager.
How it compares
Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:
- Rating4.6 out of 5higher than 69% of them
- Reviews28,230#7 of 231 by number of reviews
- Length12 hourslonger than 93% of them
- Last updatedJanuary 2025earlier than 61% of them
Course Description
Note: at the suggestion of students, I have changed the title of this course to reflect its value for all managers, new or experienced. These are the essential management skills whether for a new team leader or a senior manager.
The Challenge:
Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.
This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed. These skills are important for EVERY level of management. It is a good refresher for middle and senior managers as well as new managers.
The lessons in this course are strongly influenced by the instructor's extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.
Action-Learning:
This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an "action-learning" model, recognizing that the best learning occurs from applying the lessons to the student's real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers.
Recognition and Celebration:
When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!
In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs.
I recently received the following message from one of my students who just completed this course:
"Good morning Larry. I just finished your course and I did leave a review but just wanted to message you, to tell you, thank you for the course. I mentioned on the review but the company I work for went from a complete zoo to a respectable place to work in just under 2 months and it was mainly because of this course and your info. People have complemented me on the great job I have been doing and I do owe it to you so thank you! I will be doing your other course and you should continue doing more courses because you are a great teacher!" Kevin Mohammed
Instructor Details
- 4.6 Rating
28,230 Reviews
Lawrence M. Miller
Larry Miller is now teaching eighteen courses with more than 400,000 students in 210 countries on Udemy. He is the author of eleven books, and has more than forty years of experience consulting with major corporations on their business performance, culture and management systems. Several of his courses on management and leadership are best selling courses in their category and have been adopted by major corporations as part of their leadership development and lean culture implementation process.
His expertise is derived from hands on experience creating change in the culture of more than a hundred organizations. Among his consulting clients have been Honda, Corning, Shell Oil Company, Amoco and Texaco, Air Canada, Eastman Chemicals, Xerox, Harris Corporation, Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life and Landmark Communications.
He began his work in youth prisons after recognizing that the learning system in the organization had exactly the opposite of its intended effect – increasing, rather than decreasing, dysfunctional behavior. For four years he worked to redesign the prison system by establishing the first free- economy behind prison walls, where each inmate had to earn points, maintain a checking account, pay rent and pay for everything he desired. It resulted in measurable improvements in behavior. This was his first organizational transformation.
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Reviews
By Harinder Purba on 9/1/2026
Management Skills Training for New & Experienced Managers : Great learning experience. The instructor was very professional and highlighted the value of keeping processes simple while maximizing efficiency. The sessions offered practical management tools and techniques that are applicable to both new and experienced managers.
By Farah Dixon on 8/13/2026
This course was excellent to relate to. Mr. Miller reminded me of a few managers in my organization who really cared about developing people and creating power teams to achieve greatness.
By Ikrinov on 7/29/2026
Курс подходит, позволяет структурировать знания, правда, уже имеющиеся и так. Чтобы освоить курс, приходится затрачивать немало энергии и тратить часть её на перевод с неродного языка немного странно, тем более, если технические средства для того, чтобы этого не делать в современном мире имеются.
By Claire Moon on 6/25/2026
Covers many topics and scenarios that we can come up against, broken down in easy to do modules. Each module has a quiz when helps to reinforce what you have learnt. Lots of useful advice that can be used in the workplace.
By Felix Murai on 6/16/2026
I like the practical examples being used in the lesson. Although the industries referenced may not be reflective of my industry, I am able to apply the key thematic areas that I can apply in my organization
By Rajesh Elumalai on 5/25/2026
I took this course to learn about people managment. The trainer gives good insight on various topic related to this subject and gives adequate examples based on his experience. I found this course to be useful to gain the knowledge in general but the real application will depends or vary based on the industry in which you work.
By Joseph Page on 4/7/2026
Reinforced a few areas that I incorporate already in team leading experiences over the years and introduced a few others that I was aware of through osmosis in different management positions in other corporations. A great refresher course to spark some new motivation into the current position.
By Jacob Santiago on 4/3/2026
This course was a great learning experience and gave me a new perspective on leadership. It helped me identify my strengths, recognize areas for growth, and provided tangible strategies. The discussions and real‑life examples made the content relatable and meaningful.
By Joe Jardim on 3/18/2026
I really enjoyed this course & learned quite a lot about how to become a better manager, especially when part of a team. I generally work solo, but on occasion I work with a team, & sometimes I'm elected as a team leader, so in that role I really wanted to improve my management skills in an environment where the horizontal style of management is more favorable over the older vertical style of management. So this course, which is geared to a more democratic style of management, is pretty much what I needed to become a better team leader & player. Thank you Lawrence M. Miller, your course is really good & insightful, I have learned so much on how to become a better manager.
By Johan Bornman on 2/18/2026
This leadership course was truly exceptional. The content was clear, practical, deeply inspiring and the kind of learning that stays with you long after it’s done. What really makes it stand out is the creator’s passion and insight. You can feel the care and expertise woven into every module, and it creates a learning experience that feels personal, thoughtful, and genuinely transformative. I walked away with tools I can immediately apply, as well as a renewed sense of confidence and purpose in my leadership. The creator should feel incredibly proud, this course doesn’t just teach leadership; it elevates the people who take it. Highly recommended to anyone serious about growing as a leader.
By Mariana Rodriguez Siles on 11/8/2020
Very interesting
By Ron Bena on 11/8/2020
great teacher. learned a lot
Quality Score
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Overall Score : 92 / 100












