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UdemyLeadership & ManagementPaid courseAll LevelsCertificate

Performance appraisal: Manager's guide to performance review (Udemy.com)

Discover how to encourage development so that each person in your team achieves their full potential.

Created by: Skill Boosters

Last updated April 2017

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What you will learn

  • structure a successful appraisal interview
  • identify and use competencies
  • set SMART targets
  • give constructive feedback
  • identify development needs
  • deal with difficult situations

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.2 out of 5higher than 7% of them
  • Reviews522#152 of 231 by number of reviews
  • Length0.6 hoursshorter than 98% of them
  • Last updatedApril 2017earlier than 96% of them

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Course Description

In some organisations the periodic formal meeting between a manager and a member of staff is called a performance appraisal.  In others it’s just called an appraisal; or an appraisal review or a performance review – the terms vary.

The aims of these reviews can also vary.  They can include: improving performance; assessing achievements against objectives; reviewing levels of competence; solving problems; developing the employee’s skills and career; and setting fresh objectives.

The aims of the appraisal tend to reflect the priorities of the organisation.  It is important, though, that the appraisers who are being trained reflect on what they want to get from appraisals and on what they think appraisees will want.

There has to be something in the appraisal process that will be seen to be of benefit to the participants – failure to recognise this has probably been one of the root causes of the lack of success of so many appraisal systems.

Appraisals can be a cause of anguish for both the person being appraised and the appraiser.  But the good news is that properly conducted appraisals can be hugely rewarding for both parties.

Achieving higher performance does not happen automatically; success depends on the human skills of the person at the sharp end – the appraiser.  Very often – with the best intentions – managers get appraisals wrong.  This training resource has been especially designed to help them get it right!

Based on accumulated research findings and practical experience from across the world. This Skill Boosters course complements widely differing appraisal processes by concentrating on the universal aims of appraisal – making a fair and accurate assessment of performance and carrying out the appraisal discussion in a way that motivates appraisees rather than turning them off.

Properly conducted appraisals can be hugely rewarding to both appraiser and appraisee, whatever their level or organisation.  This resource will help appraisers to discover how they can encourage development so that each person in their team achieves their full potential.

This Skill Boosters course uses dramatised scenarios to highlight the key learning points and provides opportunities for managers to observe best practice in planning for and conducting the appraisal meeting.

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Instructor Details

Skill Boosters

At Skill Boosters we work with leading subject matter experts to design, develop and deliver effective video based training for the workplace.  We are passionate about delivering impactful training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances.

Our courses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires our learners.

Skill Boosters courses and resources are trusted by many of the world's leading organisations to develop and improve the skills and behaviours of their people.

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Reviews

4.2

522 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Alexis Kremer on 12/12/2020

This training covers the main takeaways of a performance appraisal process, I liked the emphasis on positive feedback and dealing with difficult situations examples

By Jamie Odonnell on 12/24/2019

I believe that showing by live examples and explaining the situation broken up piece by piece, is very engaging and easy to understand.

By Ahmed Rashad on 11/8/2019

This course has helped me to think in the perspective of an appraiser and appraisee. The dramatised interactions were very realistic and relatable. This course has been put together neatly.

By Sofia Limantara on 9/11/2019

One of the things that I like in this course is how it addresses several tricky and difficult situations that could rise during the performance appraisal. It has been a good insight. The course material itself is simple, but the dramatized scenarios has helped me in better visualizing and understanding the concepts delivered.

By Varshani Koowarjee Le Grange on 8/9/2019

I have not been part of a performance review and this program gave me an insight to both the appraise and the person caring out the appraisal.

By Ng Siew Lan on 7/21/2019

Great experience. Have learned how to get more data through the role-play videos, example asking an open-ended question. It lets the appraisee reflect and suggest a better way to handle situations.

By Charles Reed on 6/4/2019

The training provides a concise list of key skills regarding the appraisal discussion. Music is dated. Content is still pertinent to today's processes and situations.

By Anonymized User on 10/18/2018

The session offered a good way to conduct a performance review by using specific words to think about. The appraiser exhibited an open-mind and allowed the conversation to flow openly without forcing his opinions. This helped to uncover some items and identify ways to help. I appreciated the emphasis on a two-way discussion and the calmness the appraiser demonstrated when the appraisee got emotional or defensive. This approach helped to move the conversation along and create next steps.

By Anonymized User on 9/30/2018

There were some discrepancies between the quiz and the video material. But overall, I found the advice and information relevant and helpful.

By Anonymized User on 8/15/2017

Helpful techniques for navigating the annual review process. Useful for handling more difficult parts of the conversation.

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Quality Score

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Overall Score : 84 / 100