An Introduction to Emotional Intelligence (Udemy.com)

Learn how your emotions influence how you perform, build relationships and make good quality decisions.

Created by: Robin Hills

Produced in 2021

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What you will learn

  • Recognise the importance of understanding the emotions that you experience.
  • Examine how to practise and learn how to develop emotional intelligence.
  • Discover how to improve your relationships and performance by gaining insights into the emotions of other people.
  • Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.

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Quality Score

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Overall Score : 90 / 100

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Course Description

What is it to be the best human being that you can be?
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.
Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.
Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work. There are many parts to emotional intelligence - itpredicts effectiveness and can bechangedand developed.
Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.
Your emotional intelligence is your responsibility! How you react and respond to events is governed by your emotional intelligence. You can work to develop your emotional intelligence, but this is not easy.
This course explores what emotional intelligence is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.
The course covers the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence.
It will test your emotional intelligence!
Changing the way that you work with your emotions is not easy. This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.
The course contains narrated videos, quizzes and some fun material to download - including a series of complementary crib cards. The course contains some insights fromone of the key researchers in the field of emotional intelligence -Dr. David CarusofromYale University Center for Emotional Intelligence. He shares his views on the subject and some insights into emotional intelligence as an ability.
The course material makes up part of a one day workshop endorsed by the Institute of Leadership and Management. It is equivalent to about 8 hour's CPD training.
PLEASENOTE-This course isNOTfor you if you are not prepared to work through thepractical activities that make up a fundamental part of the course. Emotional intelligence cannot be developed by learning some techniques throughwatching a few video lectures.
The courserequires you to do some reflective thinking, toget some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.
This course is beingcontinually refined and updated to ensure it remains current and relevant.
There are THREEpractical activities included within the course that are designed to help you to develop your emotional intelligence. These involve some interactionwith other people and some reflection outside of the course. They are designed to help you find out how you view your emotional intelligence and how others view your emotional intelligence. You will be guided on what and how you need to change. The emotional brain learns from doing things and through activity. Repetition and rehearsal over weeks will embed in changes.
Full grammatically - correct English captions available.
Latest update - September 2021Who this course is for:
Anyone who is interested in a basic understanding of why emotions play an important role in performance and successAnyone who wants to have a deeper understanding of themselves and how to work better with other people.
Anyone with an interest in developing their ability to manage their emotions.

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Instructor Details

Robin Hills

Hi. I'm Robin Hills. I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business.
I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better.
My work takes me into small start-ups through to large corporatemulti-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.
My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusi

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Reviews

4.5

188 total reviews

5 star 4 star 3 star 2 star 1 star
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By Ibrahim Bin Mahfuz on 11/15/2020

yes a good match.

By Linda Lee on 11/15/2020

To complete comments on Monday.--Thank you. LL

By Benson Adebowale David on 11/8/2020

Yes and I believe it increases my relationship at work, Home, and my environment in general e.g Great for the difference between EQ and EI explanation and difference.

By Gideon Ibvori on 11/8/2020

Very clear and useful introductory course on the topic. The downloadable materials are also very useful. Not too long, and just enough information to make one interested in knowing more. Only improvement suggestion would be to use animations or real life dramatizations to make it even more relatable.

By Siyavuya Gwanya on 10/26/2020

Amazing tool

By Cansu Bilgebay on 10/21/2020

Very beneficial introductory course. A great first step to the subject.
I liked the lecturer.

By Tina Howell on 10/17/2020

I knew that EI was important and I was looking for direction and guidance towards improving my EI, especially in the work place.
This introduction course helped to set a baseline for myself and provided plenty of resources for continued learning and growth.

By Matt Schad on 10/15/2020

I learned alot about emotions and how to control them

By Bernard on 10/14/2020

Being a non-native English speaker, I am learning so much thanks to this course. At first I was thinking that the pace was too slow, but in the end it allows me to understand new vocabulary more easily, and I have gotten used to it anyway. Thank you for taking into account non-native speakers and (partially) deaf people. I will recommend this course for sure.
I also appreciate that there are sources, examples and exercices. It really feels more like a class this way, as we learn (by watching the video), interact (as the questions asked during the video let us time to reflect briefly) and practise (with the exercices provided).

By MANUS CRAMPSEY on 10/12/2020

Good introduction and really enjoyed the section on Developing emotional intelligence.

By Lida Derhovanessian on 10/5/2020

I enjoyed the course a lot! Will work on Helping to control and manage emotions to improve relationships.

By Edward Krebs on 10/5/2020

Enjoyed the lecture. Useful information