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Applied Emotional Intelligence: The Human Side of Leadership (Udemy.com)

Applying Emotional Intelligence: Unlocking Human Potential | Building Strong Teams | Maximising Leadership Success

Created by: Robin Hills

Last updated June 2026

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What you will learn

  • Describe how to apply the use emotional information in effective and meaningful ways
  • Recognise ways to use the intelligence in empathy at a deep level
  • Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
  • Demonstrate the ability to apply human leadership principles to address personal, social, and ethical implications of climate change
  • Investigate practical ways that you are utilising and balancing your energy for maximum efficiency
  • Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
  • Distinguish the transactions between ego states and life positions defining how they influence behavior
  • Explain what drives people’s behavior and the strokes they need to remain motivated
  • Identify ways to work with expressed emotions in empathetic and meaningful ways

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.6 out of 5higher than 69% of them
  • Reviews415#166 of 231 by number of reviews
  • Length5 hourslonger than 83% of them
  • Last updatedJune 2026more recently than 79% of them

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Course Description

Leading is not a series of mechanical tasks but a set of human interactions.

Leadership is a supremely human activity.  This fact explains why, among all the many demands by leaders, their character means more than education.  We may love and work hard for a leader who knows little about the technical aspects of our work but is a human being who demonstrates high levels of emotional intelligence.  Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.

The unique challenges that you face are mainly relational focused around the people that you lead.  As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.  As a leader, your team is looking to you to provide inspiration and motivation to complete their work.

The biggest challenges that leaders face today are

  1. Providing inspiration

  2. Developing others

  3. Leading change

  4. Handling different perspectives

  5. Dealing with imposter syndrome

  6. Managing a team

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader.  It will be of relevance to you if you are in any leadership position. 

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership.  Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Daniel Goleman’s book Emotional Intelligence - Why it can matter more than IQ became a bestseller in 1995 and has become established as a seminal book on the topic.

Over the next years, people have been saying  “I read this book and love it, but it doesn’t say HOW.  How do you grow and apply emotional intelligence?”

This course is designed to answer that question by making emotional intelligence practical and actionable and an underpinning component of effective leadership.

Emotional intelligence is not a theory to know and understand, it’s a process to use - a way of engaging to be smarter with feelings. Using emotional intelligence well helps us to turn emotions into resources so we can all be and do better.

Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.

Completing this course, you will be able to

  1. Provide inspiration

  2. Develop others

  3. Lead change

  4. Handle different perspectives

  5. Manage a team

  6. Deal with imposter syndrome so that you feel more confident and good about yourself

People often talk about positive and negative emotions.  This is not that helpful as emotions cannot really be labelled in that way.  The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader. 

To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves.  We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses.  We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations. 

You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.

In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.

By the end of this course, my aim is that using and applying your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success.

This knowledge will guide both you and your team to new levels of collaboration and engagement.

The science behind the course...

Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.

Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.

The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.

The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.

By completing this course, you will be able to

  • Describe how to use emotional information in effective and significant ways

  • Recognise how to use the intelligence in empathy at a deep level to build meaningful relationships

  • Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience

  • Demonstrate the ability to apply human leadership principles to address personal, social, and ethical implications of climate change

  • Investigate ways that you are utilising and balancing your energy for maximum efficiency

  • Explore methods and techniques to effectively express assertive behaviour as a leader at critical times

  • Distinguish the transactions between ego states and life positions defining how they influence behavior

  • Explain what drives people’s behavior and the strokes they need to remain motivated

  • Identify ways to work with expressed emotions in empathetic and meaningful ways

For maximum benefit and impact, please ensure you've completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.

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Instructor Details

Robin Hills

Hi.  I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. 

My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.

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Reviews

4.6

415 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By 투멜렝 이 on 2/4/2025

This will improve my interaction with the people i work with on a day to day. A simple hello how are you will mean i will be able to know if they are good or not feeling well. This will give me a better understanding of what they want and how i can provide that.

By Debra Quinones on 12/14/2024

I had to revisit my Empathy Workplace skills to remind myself that I too was a new employee as well. It takes time to be reintroduced to the workforce after retirement.

By John Fitzpatrick on 1/19/2024

Climate Change is always revolving around the world, Earthe adjusts in cycles. To go overboard and use expensive determinantal changes such as wind, solar and electric without nuclear power is going to harm our way of life in the long run, not make it better.

By Berylla Gruber on 12/4/2023

This course provides invaluable insights into the nuances of leadership, particularly the importance of emotional intelligence and effective communication. The practical exercises and real-world examples made the learning experience engaging and applicable. Recommended for anyone looking to develop their leadership skills whether new to the role or with many years experience.

By Bethany Roy on 6/6/2023

So far it's applicable to my project manager role in my organization. I appreciate how examples are used to demonstrate the concept as you walk through the material rather than waiting to the end of a section. Pace allows time for my brain to take in the language used.

By Rui Liu on 5/11/2023

Well-structured introduction of EI in Leadership so far. The humble and considerate manner of verbal delivery itself presents high EI. Plus good material like this iceberg model, makes me believe this will be knowledgeable learning.

By Wai Ling Yeong on 4/5/2023

Robin has detailed secrets of managing different people through this comprehensive module. It is insightful and I particularly like the areas where explanation of behaviours are linked to science. It made a lot of sense and the information is easy to understand. Thank you Robin!

By Bruce O'Brien on 4/28/2022

Very engaging and thought provoking. I highly recommend this course to anybody who leads people. The content is concise, easy to understand and very applicable. I was able to gain new insights and a better understanding on applying emotional intelligence in leadership. This is a good reference course to return to in the future.

By Carly Stevens on 7/27/2021

This course is designed really well for any leader or manager who is interested to reassess their emotional intelligence skills and how they use them. An amazing course full of great resources to use at work. Thank you.

By Adam Salkend on 7/14/2021

This is a very positive, affirming course with a lot of information that I can immediately put into place in my work. It is very practical and applicable. I just have to make it work but feel a lot more confident as a leader. Thank you!

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Overall Score : 92 / 100