Management Skills - Team Leadership Skills Masterclass 2021 (Udemy.com)
Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building
Created by: Mark Timberlake
Produced in 2021
What you will learn
- This course will help you become a successful team manager.
- This course will help you understand how to manage people and get what you want from your team.
- This course will help you gain good management skills so you can progress in your career.
- You will learn the core skills of management.
- Learn how to influence the people around you.
- Understand what a data guided manager is.
- Understand how to build a team.
- You will understand how to use LEAN tools and techniques to deliver results.
- You will learn how to manage culture change.
- Understand how to train your team.
Quality Score
Content Quality
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Video Quality
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Qualified Instructor
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Course Pace
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Course Depth & Coverage
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Overall Score : 92 / 100
Course Description
Leadership Skills Training - Lean Management - Culture Change -People ManagementDo you want to become a better manager?
Do you want to improve your leadership skills?
This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.
You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.
Everything you need to further your Managerial Career!
This course had been developed and delivered by Stephen Mather - Aleading UKmanagement change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.
So don't delay - start your journey today!
Topics Covered In The Course:
Module 1 - Management And Leadership:
An Introduction To Management And LeadershipYour Management PhilosophyBeing A LEANManagerThe Forever Learning ManagerModule 2 - Navigating The CourseOverview Of The CourseWho Am I?
Features Of The CourseApplying What You LearnThe Learning CycleModule 3 - Becoming An Influential ManagerWhat It Means To Be InfluentialThe Behaviour Of Influential PeopleADISCOWhy You Need A VisionWorking With SMART GoalsBetter Than Buy InInfluencing AttitudesCommunicating To InfluenceHow Do Influential People Talk?
Body LanguageInfluence Through ListeningInfluencing Your Peers And BossDealing With Difficult PeopleOpposing Goals Or NarrativeWhat Do They Fear?
Personal Clashes - The Five FactorsPersonality Clashes - Compatibility Is ComplexTalking Their LanguagePeople WatchingModule 4 -The Data Guided ManagerUsing Data To Make Good DecisionsThe Data Guided Manager ExplainedThe Data Guided Manager - Further ExplorationGetting Control Of Your ProcessesThe Different Methods You Can Use To Get Control Of Your ProcessesGetting Your DataOther Types Of Lead IndicatorsChoosing KPIsAnalysing The DataUsing The InformationCreating A Data Guided TeamModule 5 - The Everyday ManagerWhat Sort Of Leader Are You?
The Heartbeat Of Your RoleUsing KPIsBenefits Of Team MeetingsTen Meeting MustsBe AvailableCommunicating By EmailOther Ways To CommunicateTime ManagementManaging PerformanceDelegationModule 6 - LEAN Process ManagementIntroduction To LEAN ManagementLEAN As A Way Of ThinkingLEAN Terms And ConceptsFurther LEANTerms And ConceptsThe ProPeC Simple Improvement ProcessTIM WOODSMotivation - The Two FlavoursCurrent State AnalysisCreating A Process MapAn Example Process FlowRoot Cause Analysis - 5 WhysRoot Cause Analysis - Fishbone DiagramExploring The WhyFMEA Failure Mode Effects AnalysisDefine Your GoalSMART Goal SettingGoal AlignmentIdentify Actions And PlansAnalysing Potential IdeasGrid AnalysisPlanning Your ChangeUnderstanding Gantt ChartsHow To Make A Gantt ChartPlanning Your Control MechanismsImplementing Your ChangeKeep Your DisciplineTen Meeting MustsAction Boards And Issue LogsThe Cost Of ChangeReview ProcessesThe ProPeC Review ProcessModule 7 - Training Your TeamWhat Is Training For?
The Three Box SystemAdded Value TrainingExploring Added Value TrainingCognitive LearningPsychomotor LearningAffective LearningTraining Needs AnalysisCompliance TrainingIdentifying Training NeedsPre-course Competency AssessmentsHow To Choose TrainingCost Free TrainingSheep Dip Or Targeted?
What Is Good Training?
Preparing The EmployeeLogistics PlanningPost Course DiscussionMeasuring The Effectiveness Of TrainingKirkpatrick LevelsModule 8- Culture Change ManagementIntroduction To Culture ChangeWhy Culture Change MattersThe Impact Of CulturePositive GoalsUnderstanding BehaviorThree Ways To Measure BehaviorBehaviorism ExplainedCognitive Psychology ExplainedSocial Psychology ExplainedHow Do You Measure A CultureUsing SurveysSurvey QuestionsBenefits Of DIY Surveys andOn The Shelf SurveysBenefits Of Using A ConsultantOther Ways To Measure CultureMeasuring Instances Of BehaviorThe Semi Structured InterviewFocus Groups And Example QuestionsThe Down Sides Of Focus GroupUsing ProPeC Process For Changing Your CultureThe ProPeC Process Step 1 - The Business ReasonThe ProPeC Process Step 2 - Current State AnalysisThe ProPeC Process Step 3 - Goals or ObjectivesThe ProPeC Process Step 4 - Action And PlanningThe ProPeC Process Step 5 - ImplementingThe ProPeC Process Step 5 - ReviewThe ProPeC Microscope To Help Action And PlanningMechanisms For Identifying Actions And PlanningPlanning With Gantt ChartsNeuro Logic Levels In Culture ChangeAjzen Theory Of Planned Behavior In Culture ChangeModule 9 - Building A TeamBuilding A Team IntroductionHow Does An Effective Manager DeliverComponents Of A Good TeamDefining Roles To Help Deliver ObjectivesThe Importance Of VisionTwo Islands Getting The Team InvolvedCollaboration Is Better Than Buy InWhat Are The Indicators Of Good PerformanceIdentifying A Team's Can, Know And CareSilo Mentality And Creating Overlap Between Can, Know And CareIndividual DifferencesBelbin's Team RolesTypes And Traits PsychometricsShould I Use Psychometrics?
Module 10- Better Presentation SkillsYour Reason WhyGetting Your Thinking RightUnderstanding The ChimpUnderstanding The IntellectUnderstanding The ComputerDealing With The ChimpAn Effective PresentationAIM - Your Reason For Your PresentationCreating ASMARTGoal For Your PresentationPlanning Your Presentation RouteBuilding Your Main BodyUsing PEEL To Make Your PointsPresentation Tools And Using CardsPublic Speaking FundamentalsTips For Being HeardOther Reasons You May Not Be HeardBeing UnderstoodDiction Tongue Twister ExerciseWhat About Accents?
Other Word ChoicesTips To Being UnderstoodHow Well Are You Doing?
How Do You Get Better At PresentingPersuasive PresentationsKey Areas For MotivationTelling Stories And Using IllustrationsUnderstanding ModulationUnderstanding GesturesUnderstanding Visual AidsYour Call To ActionSustaining Your PresentationModule 11 - The Team LifecycleLifecycle OverviewRecruitment MethodsPrinciples Of Effective RecruitmentDealing With Poor PerformersDealing With GrievancesThe End Of The Team And RebirthModule 12 - Taking Care Of Yourself And The Future Of ManagementKeeping Your HeadBuilding up ResilienceBuckets Of ResourcesTraining Your ThinkingMaintaining Work Life BalanceWhen It Is Time For A ChangeUsing ProPec Improvement Process For Personal UseAlternatives To Being EmployedThe Future Of ManagementJoin UsSo join us on the other side and learn how to become a successful manager!
Who this course is for:
This course is for absolute beginners and brand new managers.
This course is for managers that have not had in depth training and might be struggling to deliver targets.
This course is for those that have a desire to succeed as a manager and need to gain core competencies.
Do you want to improve your leadership skills?
This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.
You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.
Everything you need to further your Managerial Career!
This course had been developed and delivered by Stephen Mather - Aleading UKmanagement change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.
So don't delay - start your journey today!
Topics Covered In The Course:
Module 1 - Management And Leadership:
An Introduction To Management And LeadershipYour Management PhilosophyBeing A LEANManagerThe Forever Learning ManagerModule 2 - Navigating The CourseOverview Of The CourseWho Am I?
Features Of The CourseApplying What You LearnThe Learning CycleModule 3 - Becoming An Influential ManagerWhat It Means To Be InfluentialThe Behaviour Of Influential PeopleADISCOWhy You Need A VisionWorking With SMART GoalsBetter Than Buy InInfluencing AttitudesCommunicating To InfluenceHow Do Influential People Talk?
Body LanguageInfluence Through ListeningInfluencing Your Peers And BossDealing With Difficult PeopleOpposing Goals Or NarrativeWhat Do They Fear?
Personal Clashes - The Five FactorsPersonality Clashes - Compatibility Is ComplexTalking Their LanguagePeople WatchingModule 4 -The Data Guided ManagerUsing Data To Make Good DecisionsThe Data Guided Manager ExplainedThe Data Guided Manager - Further ExplorationGetting Control Of Your ProcessesThe Different Methods You Can Use To Get Control Of Your ProcessesGetting Your DataOther Types Of Lead IndicatorsChoosing KPIsAnalysing The DataUsing The InformationCreating A Data Guided TeamModule 5 - The Everyday ManagerWhat Sort Of Leader Are You?
The Heartbeat Of Your RoleUsing KPIsBenefits Of Team MeetingsTen Meeting MustsBe AvailableCommunicating By EmailOther Ways To CommunicateTime ManagementManaging PerformanceDelegationModule 6 - LEAN Process ManagementIntroduction To LEAN ManagementLEAN As A Way Of ThinkingLEAN Terms And ConceptsFurther LEANTerms And ConceptsThe ProPeC Simple Improvement ProcessTIM WOODSMotivation - The Two FlavoursCurrent State AnalysisCreating A Process MapAn Example Process FlowRoot Cause Analysis - 5 WhysRoot Cause Analysis - Fishbone DiagramExploring The WhyFMEA Failure Mode Effects AnalysisDefine Your GoalSMART Goal SettingGoal AlignmentIdentify Actions And PlansAnalysing Potential IdeasGrid AnalysisPlanning Your ChangeUnderstanding Gantt ChartsHow To Make A Gantt ChartPlanning Your Control MechanismsImplementing Your ChangeKeep Your DisciplineTen Meeting MustsAction Boards And Issue LogsThe Cost Of ChangeReview ProcessesThe ProPeC Review ProcessModule 7 - Training Your TeamWhat Is Training For?
The Three Box SystemAdded Value TrainingExploring Added Value TrainingCognitive LearningPsychomotor LearningAffective LearningTraining Needs AnalysisCompliance TrainingIdentifying Training NeedsPre-course Competency AssessmentsHow To Choose TrainingCost Free TrainingSheep Dip Or Targeted?
What Is Good Training?
Preparing The EmployeeLogistics PlanningPost Course DiscussionMeasuring The Effectiveness Of TrainingKirkpatrick LevelsModule 8- Culture Change ManagementIntroduction To Culture ChangeWhy Culture Change MattersThe Impact Of CulturePositive GoalsUnderstanding BehaviorThree Ways To Measure BehaviorBehaviorism ExplainedCognitive Psychology ExplainedSocial Psychology ExplainedHow Do You Measure A CultureUsing SurveysSurvey QuestionsBenefits Of DIY Surveys andOn The Shelf SurveysBenefits Of Using A ConsultantOther Ways To Measure CultureMeasuring Instances Of BehaviorThe Semi Structured InterviewFocus Groups And Example QuestionsThe Down Sides Of Focus GroupUsing ProPeC Process For Changing Your CultureThe ProPeC Process Step 1 - The Business ReasonThe ProPeC Process Step 2 - Current State AnalysisThe ProPeC Process Step 3 - Goals or ObjectivesThe ProPeC Process Step 4 - Action And PlanningThe ProPeC Process Step 5 - ImplementingThe ProPeC Process Step 5 - ReviewThe ProPeC Microscope To Help Action And PlanningMechanisms For Identifying Actions And PlanningPlanning With Gantt ChartsNeuro Logic Levels In Culture ChangeAjzen Theory Of Planned Behavior In Culture ChangeModule 9 - Building A TeamBuilding A Team IntroductionHow Does An Effective Manager DeliverComponents Of A Good TeamDefining Roles To Help Deliver ObjectivesThe Importance Of VisionTwo Islands Getting The Team InvolvedCollaboration Is Better Than Buy InWhat Are The Indicators Of Good PerformanceIdentifying A Team's Can, Know And CareSilo Mentality And Creating Overlap Between Can, Know And CareIndividual DifferencesBelbin's Team RolesTypes And Traits PsychometricsShould I Use Psychometrics?
Module 10- Better Presentation SkillsYour Reason WhyGetting Your Thinking RightUnderstanding The ChimpUnderstanding The IntellectUnderstanding The ComputerDealing With The ChimpAn Effective PresentationAIM - Your Reason For Your PresentationCreating ASMARTGoal For Your PresentationPlanning Your Presentation RouteBuilding Your Main BodyUsing PEEL To Make Your PointsPresentation Tools And Using CardsPublic Speaking FundamentalsTips For Being HeardOther Reasons You May Not Be HeardBeing UnderstoodDiction Tongue Twister ExerciseWhat About Accents?
Other Word ChoicesTips To Being UnderstoodHow Well Are You Doing?
How Do You Get Better At PresentingPersuasive PresentationsKey Areas For MotivationTelling Stories And Using IllustrationsUnderstanding ModulationUnderstanding GesturesUnderstanding Visual AidsYour Call To ActionSustaining Your PresentationModule 11 - The Team LifecycleLifecycle OverviewRecruitment MethodsPrinciples Of Effective RecruitmentDealing With Poor PerformersDealing With GrievancesThe End Of The Team And RebirthModule 12 - Taking Care Of Yourself And The Future Of ManagementKeeping Your HeadBuilding up ResilienceBuckets Of ResourcesTraining Your ThinkingMaintaining Work Life BalanceWhen It Is Time For A ChangeUsing ProPec Improvement Process For Personal UseAlternatives To Being EmployedThe Future Of ManagementJoin UsSo join us on the other side and learn how to become a successful manager!
Who this course is for:
This course is for absolute beginners and brand new managers.
This course is for managers that have not had in depth training and might be struggling to deliver targets.
This course is for those that have a desire to succeed as a manager and need to gain core competencies.
Instructor Details
- 4.6 Rating
280 Reviews
Mark Timberlake
Mark runs an online training company called SME Heroes, which specialises in training on all things to do with sales,online marketing, management and his personal passion of photography.
He has extensive experience with online business in various forms over the last 15years and loves to share his hard won lessons and techniques for online business success.
In addition he also has over 12 years experience in online retail and over 6 years experience as a commercial photographer.
This means he has a deep breadth of experience which comes through in his courses which are always designed to be easy to understand and to pass on the skills he has learned in a practical way.
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- Video Duration:
19h - Price: 11.99 Track Price 11.99 Track Price
- Provider: Udemy
- Year:
2021 - Language:
English - Certificate:
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